What is a Chief Customer Officer?

A chief customer officer is a CXO level official in an organization and is entrusted with the leadership role for managing all customer related activities in an organization. Chief Customer Officer is a new role developed in recent years due to the growth of billion dollar global services organizations. Chief Customer Officers usually manage the customer and sales functions. However, roles and responsibilities will differ across organizations.

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What is a Chief Customer Officer?

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What is a Chief Customer Officer?

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Go4customer