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Glossary

What is a Completed Call?

A completed call refers to a term of telecommunication and telephony that is initiated by the calling party and is received and answered by the intended recipient. Moreover, a completed call is known as any call that is answered by the called party. 


Well according to some definitions, completed calls are those that are either answered or rejected but do not go unanswered. Calls that are rejected by the called party because they are busy or unavailable are also considered completed calls, according to this school of thought.


To be in easy words, accepting, rejecting, remaining undecided, or requesting more information about the offer is the name of an outbound call in which the target has made a decision about the offer.


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