submit query
Loader

Please fill with your details

  • refresh
Glossary

What is call quality?

Call quality is the process of observing a customer representative’s call with customer and analyzing the quality of the call center services station. Call quality approach is considered the most effective way to improve the services provided by call center in India to its customers. Organizations usually hire trained call center specialists to train and monitor the calls made by their agents to customers at their call center outsourcing station. This constant tracking and rectification process improves the quality of call services made by a client.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

How Evolution of Artificial Intelligence Has Influenced Cinematic World?

<p>Artificial Intelligence has cast a tremendous impact on our way of living, either it’s about grabbing the support from customer care centers or means of visualizing the ....

Read more>>

7 compelling reasons why your business needs Online Reputation Management

<p>These days in the market position, of course, you've received a lot of corporate strategies on meeting clients, scrutinizing competition, and approaching with innovative p....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo