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Glossary

What is Customer Care Satisfaction Score?

Customer Care Satisfaction Score is a metric measured by organization to determine the satisfaction level of their customers with regards to their products or services. A high customer care satisfaction score is highly critical for organizations to sustain and grow their businesses. Organizations which have lower levels of customer care satisfaction score should be alarmed as it means their valuable customers are not happy with their products or services and might stop using them affecting their business. It is therefore given utmost importance by organizations. Customer Care Satisfaction Scores are compiled by organizations by using customer surveys.

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Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

How Do Outbound Call Center Services Aid to Grow the Sales of Businesses?

<p>Outbound call center services are at the boom. Why? This is because they play a vital role in providing valuable and qualified leads to the organization. And, these qualified leads ca....

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How Do International Businesses Leverages Call Centers in India?

<p>At this age, call centers in India are on-demand worldwide. What? How? Why?</p> <p>Yes, you heard correctly!</p> <p>This ....

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