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Glossary

What is Catalyst for Change?

Catalyst for change can be described as an element that makes it imperative for organizations to embrace change. Catalyst for change can be both external and internal. External catalyst for change can be new technology advancements that completely alter the business landscape. Internal catalysts could be new discoveries by companies, addition of a new line of business amongst others.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

Confused Amid BPO and KPO? Understand the Difference with Us!

<p>Outsourcing the business service is not a new thing for the business industry, as companies have leveraged outsourcing for years now. Small businesses that cannot afford to hire and t....

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Want to Improve Your Outbound Call Service? Best Practices to Opt!

<p>Companies always complain about their declining outbound calls’ efficiency and the lack of the ability to influence more customers. Making a successful outbound call is ....

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