What is Control Directory Numbers?

Control Directory Numbers (CDN) are special Directory Numbers not associated with any physical telephone or equipment. The CDN specifies a destination ACD queue to which incoming calls are directed. Multiple CDNs can place calls into the same ACD queue. The parameters of the CDN, not those of the ACD queue, determine call treatment.

Enter the details & we will contact you shortly!

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

Blogs

How to Implement a Comprehensive Customer Satisfaction Survey Strategy?

<p style="text-align: justify;">In the realm of huge competition and market research services, customer satisfaction is paramount. Satisfied customers not only become l....

Outsourcing for Success: How Appointment Setting Services and Customer Support Propel Businesses?

<p style="text-align: justify;">In the realm of a fast-growing business environment, outsourcing has emerged as a dynamic strategy that enables firms to utilize special....

What is Control Directory Numbers?

Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How to Implement a Comprehensive Customer Satisfaction Survey Strategy?

Outsourcing for Success: How Appointment Setting Services and Customer Support Propel Businesses?

Our Esteemed Clientele

Call Center in India Advantages

Next-gen Call Center Outsourcing at your disposal

Grow withGo4customer

What is Control Directory Numbers?

Related Questions

Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How to Implement a Comprehensive Customer Satisfaction Survey Strategy?

Outsourcing for Success: How Appointment Setting Services and Customer Support Propel Businesses?

Our Esteemed Clientele

Call Center in India Advantages

Next-gen Call Center Outsourcing at your disposal

Grow with
Go4customer