Listed below are 2 top reasons that will answer your question why should we outsource our work to India:
-Excellent Technology: Outsourcing today is possible only because of the development made in the way we communicate. Progress in the field of emailing, calling and chatting has made communication easy. Foreign firms do not hesitate to build call centers in India due to such improvements in the communication process.
-Globalization: Globalization has brought numerous advantages like communication at a lower cost, production and transportation. With the emergence of globalization, the association between countries has improved and the world now is a smaller place with fewer boundaries. Outsourcing of the service industry to India is increasing every day, with rapid globalization.
India has emerged as an ideal place for BPO services due to numerous favorable factors such as support of the government, less interest rate and fewer restrictions regarding outsourcing.