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Go4customer Blog

AI Call Center Solutions: Future of Exceptional Customer Service

Posted by Vaishnavi Verma on Apr 13, 2020 04:10:12 pm

Facing an issue in installing a device?... Well till now we just use to pick up the phone and dial a number and get in touch with the call center executive. But have you ever wondered, is the situation going to be the same... even after five to ten years from now?... Maybe not! The interference of technology in the belvedere of call center solutions has altercated the definition of customer service. The methodology to gain ass... Read more>>

Do’s and Don’ts: Internet Safety Tips for Kids

Posted by Vaishnavi Verma on Feb 17, 2020 01:16:09 pm

It’s the matter of yesterday when my nephew of age 5 was grumbling just because he is being restricted to spend more time on the mobile phone. The moment came to me as a shock because he was naming the fancy terms, propounded under the umbrella of the internet. The advent of technology has made an easy go for smart hand-held devices to adults, teens, and kids, as well. According to the recent blog of Google, Parents are b... Read more>>

Top Chatbots Improving Customer Service in India

Posted by Vaishnavi Verma on Feb 12, 2020 12:40:38 pm

Hi, how can I help you?... Send a message, How’s the traffic to the nearest road, Make me laugh and Set a Reminder are few prompt, that you are going to encounter once you connect with Google Assistant. The AI-based technology has made life easier, where the one doesn’t need to hunt five and dime. All you need to do is to create rich commands… and the information is on the screen! India being the populat... Read more>>

How to Improve Customer Service Skills

Posted by Guest Author on Dec 27, 2019 05:08:12 pm

Service is what most of us are doing and looking for. It doesn’t matter what kind of or which type of service it is. The broader category by which we can differentiate this is behind the system and the phone call. Customer service is one thing that makes or breaks a company. What we mean by saying this is if your customers are happy with your service, you can stand strong among other competitors. But on the other hand, if you anyh... Read more>>

3 Ways Inimitable Customer Service Unlocks New Sales-related Possibilities

Posted by Rahul Garg on Sep 26, 2019 03:27:22 pm

To rule the business world, you must make a maximum profit at the end of the day, right? But the factor that ensures continuous sales growth is the quality of post-sales solutions. Of course, customers purchase products with the hope of not encountering any issue in the later stages, however, they know somewhere it’s not possible because some issues appear at some point in time. So, whenever customers find themselves up against... Read more>>

How to Offer Cross-Channel Customer Service

Posted by Guest Author on Sep 21, 2019 02:29:22 pm

When you think about corporate customer service, platitudes are a dime a dozen. Every consumer has heard “the customer is always right,” and “customers first” more times than they can count, but it takes actions — not just words — to make those claims feel true.   Nothing can more quickly destroy a business relationship than a bad customer service experience. Some companies are almost unive... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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