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Go4customer Blog

Learning New Perspectives of Effective Inbound Call Center Service Strategy

Posted by Sunny Morgan on Apr 20, 2023 11:03:14 am

Ensuring accessibility is a crucial factor in providing exceptional customer service. As a business, it is your duty to offer sufficient means for customers to get in touch when they require assistance with an issue. Traditional methods like phone ch... Read more>>

Some Of The Most Sought After Call Center Metrics

Posted by Geetanjali Mukherjee on Feb 17, 2015 09:18:47 am

Managers at contact centers give due importance to the prioritization of monitoring metrics. After all, managing resources which are accurately calculated is always easy. But the availability of a wide array of metrics makes this task a tad bit confu... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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GetIt Infomedia is a leading digital supermarket in India

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We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.