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Go4customer Blog

Business Process Services In The Banking Sector: Importance And Its Prospects

Posted by Vaishnavi Verma on Sep 04, 2020 12:20:11 pm

Business process services have been around for centuries, but it is only now that companies and organizations are realizing their true potential. BPO services can empower the overworked and under-resourced companies, help them cut costs, and add valu... Read more>>

An Insight into the BPO Industry

Posted by Prachi Ahluwalia on Jul 05, 2017 03:13:26 pm

Business Process Outsourcing or call center outsourcing is the contracting of non-core or non-primary business activities to third-party providers. Today, there are myriad BPO outsourcing companies that provide services like accounting, Human Resourc... Read more>>

Effective Workforce Management: Key to Attaining Unprecedented Heights of Success in BPO industry

Posted by Ishtiyaq Nabi on Jun 13, 2017 10:41:36 am

The global outsourcing platform has a wide range of proficient opportunities for every firm that wants to direct the situations in their favor. The fact that growth and expansion opportunities are mostly dominated by large players cannot be ignored, ... Read more>>

From BPO to BPM: The Transition of India’s Outsourcing Industry

Posted by Admin on May 04, 2016 03:50:52 pm

A liberalized telecom policy unveiled by the Government of India in the late 90s ushered in a new era of economic growth and the birth of the India outsourcing industry (beginning of BPO in India). This new forward-looking policy paved the way for th... Read more>>

BPO Industry Focuses On Strong Profitable Growth In Time To Come

Posted by Varsha Bhagchandani on Feb 17, 2015 10:04:54 am

It is no secret that India is considered as the most favored outsourcing market worldwide owing to its capabilities of providing superior customer support services, effectively analyzing business data and preparing intelligence reports. As per the la... Read more>>

Impact Of ITES/BPO Industry On Indian Economy

Posted by Sukriti Saini on Feb 17, 2015 09:26:19 am

In India, BPO and the software industry has significantly boosted the country's economic growth. The sector is creating jobs for millions of people across the globe. In fact, according to the latest stats, this sector provides direct employment t... Read more>>

ITES BPO Industry In India Sourcing Trends

Posted by Varsha Bhagchandani on Feb 17, 2015 09:15:40 am

In this volatile business environment, ITES-BPO sector has continued to display resilience. To overcome uncertainty and fluctuations in customer demands, the call center industry in India is continuously evolving to stay ahead of competition. A parad... Read more>>

How Indian BPO Industry Is Revolutionizing Healthcare Sector

Posted by Varsha Bhagchandani on Feb 17, 2015 09:13:43 am

Call center outsourcing is the latest buzz in the health care sector. The health care sector faces significant challenges in this rapidly changing business scenario. Factors, such as business stability, cost containment, and health care compliance ac... Read more>>

Impact Of Globalization On Indian BPO Industry

Posted by Sukriti Saini on Feb 17, 2015 09:10:44 am

Globalization in India started in the early 1990's when the government allowed foreign investment in the country. Global forces sneaked in various sectors such as agriculture, pharmaceutical industry, information technology, and exports. It also ... Read more>>

Rural India : Next Destination For BPOs?

Posted by Varsha Bhagchandani on Feb 17, 2015 09:09:54 am

BPO industry has become the face of globalized India. It continues to be one of the leading offshoring destinations for the IT BPO services. According to the latest statistics from Business & Economy, India accounts for about 60% of the total offshor... Read more>>

Changing Dynamics Of Indian BPO Industry

Posted by Varsha Bhagchandani on Feb 17, 2015 08:48:58 am

India is the most preferred destination among the companies looking for expanding their business and outsourcing their non-core business operations. BPO industry in India has grown manifold in terms of size and revenue. This exceptional growth is mai... Read more>>

Insights into the Analytics of BPO Industry

Posted by Varsha Bhagchandani on Jul 31, 2014 05:39:49 pm

Data analytics mainly refers to analyzing information by using quantitative and qualitative methods and practices. It is used for enhancing business performance and revenues. By using this technique, information is extracted and classified to identif... Read more>>

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An insight into Call Center Outsourcing

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