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Go4customer Blog

6 Tips to Minimize the Failure of Start-Up Call Centers

Posted by Shiva Gaur on Nov 08, 2017 06:12:43 pm

If you are the owner of a call center company that you have just started, you need to be careful and follow the standardized procedures so that you do not have to face the difficulties. Call centers must be very specific about the services they are p... Read more>>

Inbound Inquiry Handling - How are Customer Inquiries and Complaints Handled?

Posted by Rahul Bhaduri on Feb 17, 2015 10:54:05 am

Nowadays, most of the calls handling services are contracted out to various third-party sources. Organizations today profit from the facilities offered by these outsourcing companies, such as order handling, inbound customer support services, finding... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

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