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Go4customer Blog

What resources can businesses use to improve telephone customer support?

Posted by Guest Author on Nov 20, 2019 01:05:57 pm
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Introduction In order to provide full-circle quality service and value to your customers, your customer support has to be top-notch, no matter which industry you’re in. Many businesses focus on departments that directly boost revenue, suc... Read more>>

All you need to know about Global Call Center Outsourcing

Posted by Prachi Priya on Apr 18, 2019 12:49:01 pm
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Talks on global call center outsourcing are rife and currently, the focus is on knowing its status, future predictions, and growth prospects. Amid talks on the effects of global customer support outsourcing, it is also essential to note the global ca... Read more>>

Leverage Social Media Intelligence to Reinstate the Influential X-factor

Posted by Ishtiyaq Nabi on Jul 27, 2017 05:05:50 pm
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The confluence of cloud computing and big data analytics has brought in a radical shift in the methodologies, practices, and strategies that organizations embrace to develop customer insight. Not only do these cutting-edge technologies help enterpris... Read more>>

3 Things Your Customers Wish You Knew

Posted by Sakshi Sharma on Apr 15, 2017 02:50:17 pm
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When it comes to servicing customers, we tend to seek everyone’s opinion. Right from the experts of the industry to our drivers, we feel that everyone might have something or the other to say which would end up helping us to create better custo... Read more>>

Want to maintain a loyal, delighted customer base? Time to be proactive!

Posted by Ishtiyaq Nabi on Feb 15, 2017 12:36:49 pm
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Customer service has undeniably emerged as the most potential business aspect, and entrepreneurs across the globe are taking all sorts of crucial actions that can help them deliver unmatched class of customer service. Not only do enterprises ensure t... Read more>>

Six Crucial Actions to Draft Efficient Complaint Handling Framework

Posted by Ishtiyaq Nabi on Feb 01, 2017 02:58:55 pm
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Harsh words are not a performance indicator for any business; however, you must know that it is nothing less than an indicative of insight. It is absolutely fine to believe that nothing is wrong with your business even if a particular customer is ext... Read more>>

Is Voicemail Not letting You Seize Potential Opportunity?

Posted by Neeti Patial on Apr 17, 2015 04:50:59 pm
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Are you missing out on potential sales leads due to automated voice system? Do you know that with live call answering service you can maximize your profit streams than it costs? Let’s assume a prospective client is calling, but you’re ... Read more>>

Quality Customer Support Service Builds Your Company Image

Posted by Arijit Mukherjee on Feb 17, 2015 10:36:33 am
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Customer care services have to be of great quality because it reflects your company image and status. Customers are the most important part in your business and the company owners should never take them for granted. Providing the best services along ... Read more>>

Why Enterprises Hire Inbound Call Center Services?

Posted by Arijit Mukherjee on Feb 17, 2015 10:28:28 am
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High expenditure is the main reason why enterprises hire call center services. It is not practicable for the large scale businesses to hire numbers of resources. The companies are also not in the mood to set up different departments for reviewing cus... Read more>>

Collaborative Customer Support Services : A New Generation BPO Service Support

Posted by Varsha Bhagchandani on Feb 17, 2015 09:32:16 am
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Business process outsourcing focuses on providing innovative and value added solutions to the customers. The service providers focus on building close partnerships between the clients and customers. Many new generation call centers are increasingly c... Read more>>

BPO Customer Support Service : Growing Beyond Boundaries

Posted by Varsha Bhagchandani on Feb 17, 2015 09:28:33 am
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Client interaction is increasingly considered as an important element of every business. Business Process Outsourcing units help you to stay in touch with your customers around the clock. By providing superior customer support services, the call cent... Read more>>

Outsourcing Technical Support : A Smart Business Option

Posted by Varsha Bhagchandani on Feb 17, 2015 09:19:43 am
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In today highly competitive business environment, customer support service is increasingly gaining importance. Since consumers have multiple options to choose from, they have become highly sensitive towards approaching companies that offer ... Read more>>

Why Outsource Technical Support Services?

Posted by Varsha Bhagchandani on Feb 17, 2015 08:42:48 am
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By outsourcing technical support services, many companies have streamlined their business operations. Technical support team not only reduces infrastructure and operational cost of their clients, but also helps them in increasing sales and revenue. T... Read more>>

Why is Customer Support Service Important For Businesses?

Posted by Varsha Bhagchandani on Feb 17, 2015 08:41:30 am
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Customer Support Service is the pre and post-sales support provided to the customers while buying and using products and services. Customer service provider is the primary point of contact for the customers. They offer troubleshoot assistance, handle... Read more>>

Discern New Horizons with Cloud-Based Customer Support

Posted by Geetanjali Mukherjee on Aug 30, 2014 04:28:51 pm
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The advent of brand new technology in the IT world has opened new possibilities for customer support services in call centers. With the help of such services, your enterprise can alter customer conversations into effective and well organized interact... Read more>>

Avail Customer Support Service To Retain Relationship

Posted by Arijit Mukherjee on Aug 26, 2014 06:07:21 pm
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The vision of any business is to build a relationship with customers and to serve them with right services. Business Process Outsourcing is service that manages and builds relationship between businesses and customers. Customers contact the professio... Read more>>

Hire Domestic Customer Support Services And Spread About Your Products

Posted by Arijit Mukherjee on Aug 05, 2014 01:02:26 pm
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To collect more revenues from our business, we need to promote our products and services using the right mediums. It is also important to reach to the targeted customers and this can be achieved if you hire outbound customer support in India. Outboun... Read more>>

Quality Customer Support Service from Hosting Service Providers

Posted by Admin on Jul 17, 2014 11:07:56 am
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Here in this blog, I am going to discuss about the customer support service which are been given by the website hosting companies. Website hosting is one of the major services targeting the website owners. The popularity and the visibility of your we... Read more>>

Outsourcing Help Desk Brings Dynamism To IT Industry

Posted by Sanjay Poddar on Jun 21, 2014 05:00:43 pm
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Many IT executives assume outsourcing as an opportunity to bring cultural transition, promptly improve service delivery capabilities, adopt result-oriented strategies, and eradicate all dismal practices of the past. In fact, outsourcing help desk pro... Read more>>

Customer Support: An Effective Way To Manage Your Customers

Posted by Rahul Bhaduri on Apr 30, 2014 03:14:42 pm
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Customer support is an appropriate solution to meet the requirements of a business. It is a great option to aid the customers in resolving their post-sale issues. It is also very successful in meeting the pre-sales requirements of the businesses and ... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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