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Importance of Cybersecurity in Help Desk and Contact Centers

Posted by Akash Jaiswal on Oct 04, 2023 05:20:47 pm
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Are your organization's help desk services or contact center services prepared for a cyberattack that might disrupt them? This subject looms large in today's digital environment when technology is at the heart of practically every aspect of o... Read more>>

Exploring the Prospects of Automating Sales Operation

Posted by Sunny Morgan on May 11, 2023 02:44:45 pm
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The wise ones know, there are only two business operations - branding and innovation. Sales operation is the backbone of all businesses and companies work on the unique attributes that single them out of the crowd and try to acquire as much attention... Read more>>

Help-Desk Services - What is it and How does it Work?

Posted by Sunny Morgan on Apr 21, 2023 10:54:19 am
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Help desk services are a critical component of modern customer support and IT management. They involve providing assistance and technical support to customers or end-users who require help with their products, services, or technical issues. Help desk... Read more>>

Ways Service Desk and Help Desk Services Support Business

Posted by Prachi Priya on Aug 12, 2019 10:13:06 am
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“Outsourcing was the bogeyman of the '90s. Protectionists portrayed it as an evil that would take American jobs away. Yes, some jobs did go offshore as people feared, but it made the global economic pie grow bigger.” Vivek Wadhwa... Read more>>

Why is Help Desk Call Center important?

Posted by Admin on Sep 02, 2015 02:53:41 pm
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Technical support is being outsourced to India globally, not just because the services here are affordable, but also to modify their business processes and dispense planned and calculated business value. When technology does not work properly 100%... Read more>>

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Call Center in India Advantages

Highly trained and skilled professionals

Highly trained and skilled professionals
Expertise in technology

Expertise in technology
Enables 24*7 customer support

Enables 24*7 customer support
Preferred destination for outsourcing

Preferred destination for outsourcing
Cost-effective customer support

Cost-effective customer support
Modernized Infrastructure and technology

Modernized Infrastructure and technology

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