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Cloud-Based Solutions: Elevating Omnichannel Support to New Heights

Posted by Janvi Anand on Aug 16, 2023 02:18:48 pm
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In the current corporate environment, which moves quickly, offering outstanding customer service is more crucial than ever. Consumers anticipate easy, tailored interactions through all channels, including social media, email, and phone. This is where... Read more>>

Why Does Omnichannel Customer Service Matter for the Businesses?

Posted by Akash Jaiswal on May 24, 2022 02:52:46 pm
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Omnichannel customer service refers to a better customer experience strategy that creates a connection for customer interaction across various channels. Organizations that aim to provide exceptional customer experience using this attribute help them ... Read more>>

Omnichannel Customer Service: Is it Helpful for the Better Customer Service?

Posted by Akash Jaiswal on Mar 11, 2022 04:50:13 pm
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Earlier, customer communication has developed with advanced Artificial Intelligence (AI) and Machine Learning bots. Agree? But in this era, every organization focuses to deliver great customer service for a better customer experience. Hence, they shi... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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