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Go4customer Blog

Why E-Commerce Companies should outsource their Customer Support Function

Posted by Admin on Nov 26, 2015 03:50:46 pm
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Globally, the past few years have witnessed the birth of an increasing number of e-commerce businesses. These new-age firms founded by young techno-entrepreneurs have ventured into almost every domain and category of products and services possible - ... Read more>>

Call Center Service Provision: Empirical for Organizational Success

Posted by Admin on Oct 31, 2015 10:12:47 am
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The call center service provision of India has encouraged several organizations and multinational corporations to either set up their call center establishments or outsource their call center operations to India. In the last several years, the countr... Read more>>

Efficient Service Provision through Indian Call Centers

Posted by Admin on Oct 13, 2015 10:45:56 am
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India has become an attractive destination for organizations that seek outsourcing their call center services. Over the last many years, organizations have either set up their call center establishments, or transferred their operations to specialized... Read more>>

India – The Global Hotspot for Call Center Operations

Posted by Admin on Jul 09, 2015 09:11:05 am
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The role of technology has evolved over the years. From being the means to make the human life simpler, it has made the world come together. Today, technology is one of the attributes that bind us together. So much so, it has helped humans explore an... Read more>>

Outsourcing Thrives with Call Centers in India

Posted by Admin on Feb 17, 2015 12:21:21 pm
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Call centers are an integral part of today’s businesses, employing millions of people worldwide and serving as a major source for companies of different industry verticals to build relationship with customers. This is because businesses are com... Read more>>

Call Center in India: Market Escalation Continues

Posted by Sanjay Poddar on Feb 17, 2015 11:58:37 am
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The market of call center in India continues to grow because of escalating domestic demand for customer care, increasing drive towards self-service and emphasizing on improving quality of customer experience. It is interesting to note that the resurg... Read more>>

5 Reasons to Avail Inbound Call Center Services in India

Posted by Rahul Bhaduri on Feb 17, 2015 10:49:42 am
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Listed below are 5 top reasons that will answer your question why should we outsource our work to India: -Excellent Technology: Outsourcing today is possible only because of the development made in the way we communicate. Progress in the field of ... Read more>>

Why Businesses Need Call Center Services?

Posted by Arijit Mukherjee on Feb 17, 2015 10:32:36 am
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It is one of the major questions in every body's mind that why businesses require call center services for handling the customers. The answer is big enterprises and the medium scale businesses can't afford of investing time to their customers... Read more>>

Call Centers Promote Your Services And Products:

Posted by Arijit Mukherjee on Feb 17, 2015 10:32:15 am
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These days, businesses can't rely on internal people for promoting the products and services. Businesses need to take professional assistance from the experts and thus organizations contact call center in India. In India there are several call ce... Read more>>

Increase Your Cash Inflow By Outsourcing Debt Recovery To Specialists

Posted by Neeti Patial on Feb 17, 2015 10:31:51 am
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Increase in debt has the potential to lower down the revenues of any business as more money is spent patching up that debt. If it is expended to increase overall production, then definitely increased production will further lead to significant augmen... Read more>>

Helpdesk Outsourcing Guides You Right Way

Posted by Arijit Mukherjee on Feb 17, 2015 10:30:54 am
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Along with best products and services, it is important that customers should avail the best guidance. Most of the times, customers may have the queries and they require the right guidance to follow, in that case they seek for helpdesk outsourcing. If... Read more>>

Why Is India A Hub Of Call Centers?

Posted by Arijit Mukherjee on Feb 17, 2015 10:27:42 am
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India is one of the developing countries which have a huge percentage of population as youth. In a country like India, less job opportunities drive to setup more call centers and provide support to enterprises and SMEs. The basic qualification for a ... Read more>>

Avail Round The Clock Call Center Services For Better Results

Posted by Arijit Mukherjee on Feb 17, 2015 10:26:40 am
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The best part about call centers is that these are the complete support system for the organizations. The professionals are trained experts who serve the organizations with utmost care and conviction. They handle the customers of the clients and prea... Read more>>

Which Type Of Call Center You Should Choose?

Posted by Arijit Mukherjee on Feb 17, 2015 10:24:05 am
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Call centers are often considered as Business Process Outsourcing organizations. These companies work as mediators for their clients and they serve with numbers of services. These services and solutions are easily affordable by the businesses. The pr... Read more>>

BPOs Leveraging Digital Media Platform To Engage Customers

Posted by Varsha Bhagchandani on Feb 17, 2015 10:06:27 am
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Today, digital media strategy has become a game changer in the business process outsourcing industry. It is proving to be an important tool as the companies are increasingly tracking social media platforms to understand consumer perceptions and prefe... Read more>>

Speed Up Business Operations With Call Center Services

Posted by Geetanjali Mukherjee on Feb 17, 2015 09:21:05 am
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Global business houses flock towards call centers in India to leverage their streamlined service offerings. By hiring such contact centers, employees within a firm no longer have to carry out mundane tasks. Besides, non-core business activities are h... Read more>>

Relevance Of Outbound Call Center Services

Posted by Geetanjali Mukherjee on Feb 17, 2015 09:14:31 am
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Call centers in India deliver dedicated services that are efficient and cost effective at the same time. They also stick to international quality standards that are at par with industry benchmarks. In order to leverage the same, business must deploy ... Read more>>

Indian BPOs The Ultimate Solution For Fast Developing Businesses

Posted by Geetanjali Mukherjee on Feb 17, 2015 09:10:28 am
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Any business that has a sizable clientele generates decent amount of profits. This profit margin can be further enhanced by making use of call center services. Contact centers can free all corporate executives working in a company from mundane proces... Read more>>

BPO Services In India : An Emerging Trend

Posted by Varsha Bhagchandani on Feb 17, 2015 08:55:34 am
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India is a growing economy and is considered as one of the primary locations for the companies looking to outsource their back-office business operations. The country offers unparalleled services at reasonable cost, in comparison to other foreign cou... Read more>>

Brief On Outbound Call Center Services

Posted by Arijit Mukherjee on Oct 20, 2014 05:55:43 pm
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An outbound call center is a workstation where certified customer executives make calls to the customers to preach about certain products and services. They play the role of mediators in between the customers and the organizations. So, people conside... Read more>>

Procurement Outsourcing Strategy For Greater Competitiveness

Posted by Varsha Bhagchandani on Oct 17, 2014 12:21:05 pm
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In the quest of achieving greater business value, organizations across the globe are shifting their focus to business process outsourcing services. This will facilitate enterprises to streamline their non-core functions as well as maximize operationa... Read more>>

Avail Outbound Call Service And Create Your Brand Image

Posted by Arijit Mukherjee on Oct 14, 2014 06:34:32 pm
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It is important that your business should reach to the right section of people. Preaching has become one of the most important steps to cater and market your product and service. Customer executives or professionals are the key people who highlight t... Read more>>

Travel and Hospitality Industry Leveraging BPO Services

Posted by Varsha Bhagchandani on Oct 10, 2014 05:45:31 pm
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In this fast-paced global economy, the foremost objective of every firm is to create more value while maximizing sales and revenue. Transactional cost and value chain framework are the two key management structures that enable businesses to develop i... Read more>>

Call Centers In India Have Evolved And Matured

Posted by Arijit Mukherjee on Oct 07, 2014 06:15:05 pm
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India is one of the countries which have seen emergence of call centers. According to businesses call centers in India have matured to present higher-end services which require judgment-based analysis and domain expertise. Gone those days when call c... Read more>>

Call Center in India Substantiates Business Growth

Posted by Sanjay Poddar on Sep 29, 2014 06:32:52 pm
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No doubt, businesses of all kinds are interested in sharing information about their products and services with existing and prospective customers. This helps them easily market their brands without increasing the cost of promotion. In recent times, t... Read more>>

Discern New Horizons with Cloud-Based Customer Support

Posted by Geetanjali Mukherjee on Aug 30, 2014 04:28:51 pm
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The advent of brand new technology in the IT world has opened new possibilities for customer support services in call centers. With the help of such services, your enterprise can alter customer conversations into effective and well organized interact... Read more>>

Call Centers And Their Uninterrupted Supports

Posted by Arijit Mukherjee on Aug 23, 2014 01:09:14 pm
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There are several misconceptions are understandings which still float around regarding the call center services. People are not aware of the call centers working style and how these are backbones for several organizations. Call centers are basically ... Read more>>

Call Centers in India Play Important Part in Indian Economy

Posted by Arijit Mukherjee on Jul 29, 2014 05:35:34 pm
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Call centers are the mediators in between the organizations and the customers. They work and gap the bridge between the two. Both the parties get benefitted of inbound and outbound services. In India, there are ample of call centers and these organiz... Read more>>

Call Center in India Is Accounted for Better Export Revenues

Posted by Sanjay Poddar on May 17, 2014 02:17:52 pm
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In the era of globalization, outsourcing undeniably subsides the competitive pressures emerging from the advent of a 'boundary-less' global economy. This process, indeed, renders substantial cost savings and scalability, which leads to boost ... Read more>>

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