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Go4customer Blog

Seven Crucial KPIs Inbound Call Centers Need To Be Vigilant About

Posted by Ishtiyaq Nabi on Apr 04, 2017 12:44:00 pm
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Indisputably, inbound call centers worldwide are offering a perfect blend of innovative and pragmatic solutions to businesses across all verticals. The solutions offered by competent inbound contact centers have helped endless number of businesses ac... Read more>>

Multilingual Customer Engagement: Trusted Stratagem to Enhance Revenue Generation Capability

Posted by Ishtiyaq Nabi on Mar 31, 2017 10:12:01 am
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In quest of maximizing revenues and maintaining consistent revenue streams, businesses worldwide are quite willingly taking all the relevant, strategic, and pragmatic actions. Not only do they invest generously towards marketing and advertising campa... Read more>>

The Importance of Soft Skills for Call Center Executives and BPO Firms

Posted by Ishtiyaq Nabi on Jul 22, 2016 12:55:29 pm
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The quality of interactions experienced by your customers with your customer support executives can have a significant impact on your business. Gone are the days when the product or service of your business were the only criteria for deciding the per... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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