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Go4customer Blog

How to improve Help Desk Support?

Posted by Shashvat on Mar 26, 2019 11:10:56 am

Whatever you do in your business, keep your customers happy. This is today’s mantra as we undertake the conundrum of rendering profound technical assistance to customers. Offering non-technical support to customers is entirely different from providing a sound-technical solution. Whenever a customer requires a precise resolution to a technical query, all bets are placed on how quickly you solve the problem and how effective is t... Read more>>

Why you should Outsource Help Desk and Phone Answering Services?

Posted by Shashvat on Jan 07, 2019 11:56:30 am

While running a business, who don’t want to maximize their profit while keeping a strict check on expenses? The entire purpose of doing business is to earn a handsome return. You may say that other aspects also matter but you cannot deny that the Paramountcy of monetary compensation is the real driver of every business. This is the reason that outsourcing is such a followed practice in today’s time. Big corporations and S... Read more>>

How can Startups benefit from Help Desk Services?

Posted by Shashvat on Sep 03, 2018 10:09:54 am

U.S. companies lose more than $62 billion annually due to poor customer service. If anyone thinks that starting a business is easy, then the person is either lying or had never tried doing so. Running a business is tough, but starting it is tougher. Do you know why 90% of the startups never make it big? And what trick do the rest 10% of startups adopt? Well, there is no rocket science, but common sense. The mo... Read more>>

How Can Help Desk Services help your Business?

Posted by Shashvat on Mar 03, 2018 11:58:20 pm
help desk

Every business wants to resolve tech-related queries swiftly and enable its IT department to work in a more productive manner. Having a help desk service provider can actually offer your business the convenience and the elevation it requires. Now what is help desk and how is it different from a customer service? A help desk service is known to ease the effort of an IT support expert in the company. Tasks such as logging issues one-by... Read more>>

Why Outsource Technical Support Services?

Posted by Varsha Bhagchandani on Feb 17, 2015 08:42:48 am

By outsourcing technical support services, many companies have streamlined their business operations. The technical support team not only reduces the infrastructure and operational cost of their clients but also helps them in increasing sales and revenue. The prompt resolution of customer queries and round-the-clock technical support enhances customer experience and improves customer satisfaction levels. Technical customer support se... Read more>>

An insight into Call Center Outsourcing

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