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Go4customer Blog

How AI Chatbot is Helping Call Center Management

Posted by Guest Author on Mar 12, 2020 05:47:05 pm

Customers’ expectations are growing when it comes to both speed and the quality of the service you’re providing. They no longer want to wait for the support of call center representatives, they want the response to come momentarily, and they are willing to pay more for it.  On the other hand, customers are ready to penalize any slow and inadequate customer service - after a single bad experience, 39% of customers will avoid the ... Read more>>

Advantages of AI-based HR chatbots in organizations

Posted by Guest Author on Dec 23, 2019 01:24:30 pm

The HR managers of an organization usually undertake several responsibilities. They perform several tasks to retain the best candidates in the organization. The procedure of selection is not easy. They should choose the candidates that can perform any task diligently and can render services to the organization for a long period. Nowadays, organizations are performing the task of pre-screening also. It is a process of conducting an inter... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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