submit query

Please fill with your details

  • refresh

Go4customer Blog

Confused Amid BPO and KPO? Understand the Difference with Us!

Posted by Prachi Priya on Jul 01, 2020 11:56:04 am

Outsourcing the business service is not a new thing for the business industry, as companies have leveraged outsourcing for years now. Small businesses that cannot afford to hire and train a team of agents for in-house service performance look for outsourced services from BPO companies. Every company wishes to augment its processes and increase customer satisfaction levels, which is why small startup firms and even some established compa... Read more>>

Shape Your Career in BPO with Exceptional Opportunities

Posted by Vaishnavi Verma on Feb 29, 2020 03:59:56 pm

Starting your career as a BPO executive is great to brush your soft skills when you are at entry level as a fresher. But continuing the job role for over a year becomes a challenging task fearing the stagnant growth rate… firstly let’s clear the cloud of myths around the percentage of growth rate… Like any other profession, a career in BPO jobs also does offer the steps of success and growth, if enhanced well. Career Grow... Read more>>

How do AI Chatbots Clout BPO Services!

Posted by Prachi Priya on Jul 12, 2019 04:17:23 pm

Bots are the future! You must have heard this several times and yes it's true. If your company is still not aware of how bots can be a pillar for your business, its high time you need to integrate its service in your business functions. Today, bot-powered commerce is the cutting-edge manifest destiny and companies need to work accordingly to avoid being left behind by the competitors. When we talk about the best Chatbots to take ... Read more>>

Things to Research before Finalizing the BPO Partner!

Posted by Prachi Priya on Jul 08, 2019 11:34:44 am

A business outsources its services to streamline functions and enhance productivity. BPO outsourcing works to reduce overhead cost and enhance revenue for companies. Business looks for an outsourcing partner when it feels the in-house agents are not able to deliver adequate results as essential. “The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve producti... Read more>>

Is Automation the Soul of Outsourcing? An Analysis!

Posted by Prachi Priya on Jun 14, 2019 02:47:10 pm

We have observed for decades that business process outsourcing has always been a routine for every organizations’ effective performance. However, with a paradigm shift in business routine and tenure, RPA (Robotic Process Automation) took over the outsourcing functions. RPA revolutionized the business system by helping companies serve automated functions to the customers. Earlier companies outsourced to get manual support, but now ... Read more>>

Cloud Computing Services: Is this the new BPO Style?

Posted by Prachi Priya on Jun 10, 2019 02:12:35 pm

Cloud computing is a model that helps businesses get a virtual platform for computational services. Cloud is a cost-effective model, which helps businesses save their operational expense over constructing new infrastructure and hiring a team of experts. Indulging the model will help call center India to bring excelling results in future! Defining more simply, the cloud is the use of various business services over the internet where s... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

Get the latest blog in your Inbox!

Enter your email address:

Delivered by FeedBurner