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Go4customer Blog

How do AI Chatbots Clout BPO Services!

Posted by Prachi Priya on Jul 12, 2019 04:17:23 pm
chatbot-bpo-services

Bots are the future! You must have heard this several times and yes it's true. If your company is still not aware of how bots can be a pillar for your business, its high time you need to integrate its service in your business functions. Today, bot-powered commerce is the cutting-edge manifest destiny and companies need to work accordingly to avoid being left behind by the competitors. When we talk about the best Chatbots to take ... Read more>>

Things to Research before Finalizing the BPO Partner!

Posted by Prachi Priya on Jul 08, 2019 11:34:44 am
bpo-outsourcing-process

A business outsources its services to streamline functions and enhance productivity. BPO outsourcing works to reduce overhead cost and enhance revenue for companies. Business looks for an outsourcing partner when it feels the in-house agents are not able to deliver adequate results as essential. “The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve producti... Read more>>

Is Automation the Soul of Outsourcing? An Analysis!

Posted by Prachi Priya on Jun 14, 2019 02:47:10 pm
outsourcing

We have observed for decades that business process outsourcing has always been a routine for every organizations’ effective performance. However, with a paradigm shift in business routine and tenure, RPA (Robotic Process Automation) took over the outsourcing functions. RPA revolutionized the business system by helping companies serve automated functions to the customers. Earlier companies outsourced to get manual support, but now ... Read more>>

Cloud Computing Services: Is this the new BPO Style?

Posted by Prachi Priya on Jun 10, 2019 02:12:35 pm
business-process-outsourcing-company

Cloud computing is a model that helps businesses get a virtual platform for computational services. Cloud is a cost-effective model, which helps businesses save their operational expense over constructing new infrastructure and hiring a team of experts. Indulging the model will help call center India to bring excelling results in future! Defining more simply, the cloud is the use of various business services over the internet where s... Read more>>

Ways RPA is a Charismatic Game Changer for BPOs!

Posted by Prachi Priya on Jun 03, 2019 02:59:36 pm
bpo-companies

RPA (Robotic Process Automation), a blessing for the BPO industry! The use of RPA in today's’ world is a boon for all business process outsourcing companies. RPA helps businesses bring cost-effective solutions and automation helps in delivering threat free outputs to customers. What is this business threat all about? Well, BPO outsourcing requires handing over some crucial customer data to the partners and here is whe... Read more>>

Are there benefits of Outsourcing in Healthcare?

Posted by Shashvat on Mar 05, 2019 02:40:32 pm
healthcare-bpo-services

What intrigues businesses to call center outsourcing? Is it cost-effectiveness or the raised performance level that is acquired through a consistent focus on the core competencies of a business? The main reason why organizations choose to hand over their business functions to call center services is that they expect to achieve operational finesse without having to make million dollar investments. However, there is one sector that ... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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