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Small businesses look for various measures to augment their services. In today’s globalized era, a business attains success when it pays emphasis on immediate response and timely results to customer queries. Customer satisfaction is very import... Read more>>
In the past few years, we have seen many changes in the call center services, where the alterations are said to become better and modernize in the time to come. Nowadays, call center outsourcing has cloud communication and remote agents on the forefr... Read more>>
Talks on global call center outsourcing are rife and currently, the focus is on knowing its status, future predictions, and growth prospects. Amid talks on the effects of global customer support outsourcing, it is also essential to note the global ca... Read more>>
The outsourcing of call center services is non-trustable! Heard this before too? Nevertheless, this is not correct. With time, this reputation has changed and has moved on to a better and trustworthy attitude. As a customer who wants her/his business... Read more>>
There is no prize to guess what a call center is. It is the support of the biggest organizations in the world. Customers who are trying to reach businesses typically end up calling to a call center agent. It doesn’t matter what business you ... Read more>>
There is no simple answer if you want to introspect the role ultra-modern technologies are going to play in the coming future of businesses. Albeit the vigorous usage of AI has already alerted many industries, the picture is much more perplex than it... Read more>>
You have started a business a few months ago with an outstanding product and smart idea implementation. Today, your business is on its foot. Great! Since the business now starts to flourish, more and more customers are calling you to inquire about th... Read more>>
At the present time, it is believed that the business can prosper if the customer service department is being handled appropriately. This is so because if customers are happy with the way that a company handles support requests, they are likely to re... Read more>>
The decision to hand over your business task to an external entity is not an easy one. You require to match your business requirement with the BPO outsourcing companies’ portfolio, your budget with the charges imposed by the vendor, and other f... Read more>>
It’s been almost 2 decades and India is still, comprehensively leading the global outsourcing sector by possessing 66% of the call centers in the world. But, the party can be soon spoiled by other players who have lately turned a few business o... Read more>>
A great company is the one that knows how to keep its customers happy. Doing so might seem easy as several marketers relate customer happiness with the ability to resolve issues and respond to the queries. However, in reality, it is much more than... Read more>>
There is no denial to the fact that customers are the ones who are of paramount importance to your business. If you won’t have customers, you won’t generate revenue and when you won’t get revenue how will you run your business? Yes,... Read more>>
Every business wants to grow and reach the zenith of success as soon as possible. This urge makes the team of the company work assiduously towards one goal after the other. As soon as the one goal is accomplished, the other one comes up and the proce... Read more>>
When you start a business venture, there are many ground rules and key reminders that you need to emphasize. In fact, it is not a cakewalk to indulge and perform extraordinarily in trade activities. You should have ample cognizance to run an organiza... Read more>>
Are you looking for an external aid to handle tasks for your business? Is it time to shift your focus back to the core competencies? The way competition is increasing in the market, it is really hard to avoid delegating your business operations to a ... Read more>>
Everyone in this world is a customer of some brand or other. You may have called the customer care representative of some bank, brand, business, or similar at least once in your life. Good and bad customer services are experienced by all of us at som... Read more>>
The call center sector has been rising at a swift pace in the last few years. With the inclusion of small and medium businesses in this industry, competition has risen to its peak. Today, a company big or small is looking to outsource their call cent... Read more>>
As we all know that in today’s world there is a tough competition in the market irrespective of the industries be it a bank, travel companies or the healthcare sector. Every company in order to gain a reputation in the market or to get their cu... Read more>>
The Asia Pacific region along with some of the Asian giants has been long serving the Western world with many factors that are not viable in the latter countries. Call centers are well-known phenomena to this date with huge influx of business largely... Read more>>
Call centers are an integral part of today’s businesses, employing millions of people worldwide and serving as a major source for companies of different industry verticals to build a relationship with customers. This is because businesses are c... Read more>>
Call centers are also popularly known as Business Process Outsourcing centers. They handle customers and provide an array of services to the organizations. Thus, businesses always depend on the professionals when the quality services are concerned. D... Read more>>
India is one of the developing countries which have a huge percentage of the population as a youth. In a country like India, fewer job opportunities drive to setup more call centers and provide support to enterprises and SMEs. The basic qualification... Read more>>
"Hello! How can I help you? "This is what you will hear when you will try and connect with the inbound call center service of Go4Customer. We are at your service 24*7*365. Our inbound call center, at Go4Customer, provides dynamic support for al... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
Telemarketing Services
India's influence in the international call center industry
We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.
