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How Back Office Services Can Reduce Costs and Increase Productivity?

Posted by Janvi Anand on Sep 06, 2024 03:33:51 pm
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BPO is a strategic concept where an organization subcontracts functions that are peripheral to its core activities to third-party service providers. In the case of call centers, BPO involves a broad range of services such as customer care services, t... Read more>>

Outsourcing Back Office Services: Benefits and Best Practices

Posted by Janvi Anand on Jul 05, 2024 12:19:47 pm
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The current back office process outsourcing stands out loud as an unqualified hit and is one of the most successful outsourcing initiatives that 80% of organizations globally have had. Outsourcing on the other hand is the practice of contracting out ... Read more>>

Front Office vs. Back Office Support Services: Know the Difference

Posted by Janvi Anand on Apr 04, 2024 11:35:59 am
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The support services in the business operations sector form a foundation for simple operation management and customer loyalty. Support services consist of two branches, namely front office & back office operations, with each department handling speci... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Call Center in India Advantages

Highly trained and skilled professionals

Highly trained and skilled professionals
Expertise in technology

Expertise in technology
Enables 24*7 customer support

Enables 24*7 customer support
Preferred destination for outsourcing

Preferred destination for outsourcing
Cost-effective customer support

Cost-effective customer support
Modernized Infrastructure and technology

Modernized Infrastructure and technology

Next-Gen BPO Services: Transforming Call Center Operations in India

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