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Go4customer Blog

What to expect from BPO companies in 2019?

Posted by Shashvat on Aug 16, 2018 10:14:43 am
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Yes, it’s good to be prepared for what is about to come tomorrow, but is it justified to compromise on today because of that? This question is a tricky one and fits rightly for the situation most of the business owners facing today. Business... Read more>>

How can Integrated Call Center Solutions assist your business?

Posted by Shashvat on Mar 14, 2018 11:38:26 am
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The way call center staff utilizes its time is perhaps the most defying aspect company owner faces. Because of how things work, call center professionals are mostly involved in distribution and re-allocation of resources to different divisions of the... Read more>>

What can an Outbound Call Center do for your business?

Posted by Shashvat on Feb 28, 2018 10:47:18 am
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Is your business in dire need of outbound services and you are looking for factors that can help you in making the right decision? Well, you landed on the perfect blog. Call center services are offered in diverse ways and the two main segmentation of... Read more>>

Outsourced Lead Generation Services: Top Benefits

Posted by Shashvat on Feb 06, 2018 02:55:58 pm
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One of the toughest jobs in any industry is to find the leads for business. Since there is a cut-throat-competition in the market and more & more companies are every day joining the race to become an ace in the industry, sourcing leads have become mo... Read more>>

Blended Call Center Solutions: How your Business can benefit from them?

Posted by Shashvat on Feb 05, 2018 02:39:57 pm
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Just like a wheel in the cart, BPO sector has skimmed itself in the business industry quite remarkably. For one business requirement or other, every company is looking for BPO services. It does not matter if you are an owner of a large enterprise or ... Read more>>

Why Businesses need Call Center Solutions?

Posted by Shashvat on Jan 02, 2018 05:27:35 pm
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The call center sector has been rising at a swift pace in the last few years. With the inclusion of small and medium businesses in this industry, competition has risen to its peak. Today, a company big or small is looking to outsource their call cent... Read more>>

Things you need to look Before Choosing a Call Center

Posted by Shiva Gaur on Oct 16, 2017 03:06:24 pm
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Every business needs support and ways to grow more in the highly competitive market. One of the best ways is to avail call center services for the difficult processes that you think cannot be implemented in the in-house projects. It can be finances, ... Read more>>

Are Your Call Center Executives Culturally Sensitive?

Posted by Priyanka Thakur on May 17, 2017 11:27:12 am
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If you have ever worked in a call center or have been closely associated with call center executive, then you will agree with us that the job of a call center executive involves dealing with different people on daily basis. Interacting with customers... Read more>>

Don’t Let the Fast-Paced Work Environment Frustrate Your Customer Care Executives

Posted by Ishtiyaq Nabi on Feb 06, 2017 10:50:13 am
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Handling plenty of calls, that too from various sorts of customers (happy, annoyed, delighted, and so on) while making use of various complex customer service tools and being leashed to a computer system is certainly not a very pleasing job profile. ... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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