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Go4customer Blog

Outsourcing an Outbound Call Center: Thinking beyond Telemarketing

Posted by Shashvat on Jan 18, 2018 05:37:31 pm
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What is the ultimate goal of starting a business? It’s maximizing the sales obviously. Every business owner is looking for different tactics that can enhance their sales number and strengthen their revenue generation process. Is there anything ... Read more>>

5 Tips to Bring More Customers Using Proactive Chat

Posted by Shiva Gaur on Oct 09, 2017 05:42:04 pm
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There are several call centers which deal with different call center processes and so they have different types of customers. Usually, there are visitors who actively engage with your website while others need to find ways to get engaged. Therefore, ... Read more>>

Trusted Stratagems to Convert Disgruntled Customers into Brand Advocates

Posted by Ishtiyaq Nabi on Aug 31, 2017 05:22:10 pm
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Once you have started trying your luck in business, you would realize that meeting customer expectation always, that too on all communication channels, is indeed a challenging task.  Even if you have taken every crucial and relevant action in or... Read more>>

Pragmatic Stratagems to Deliver Spellbinding Omnichannel Customer Experience

Posted by Ishtiyaq Nabi on Jun 26, 2017 04:12:13 pm
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Ever since the word “omnichannel” has come into existence, the global business fraternity has started advocating for a fundamental shift in customer relationship management strategies. Experts have advised businesses to take multifarious ... Read more>>

Are Your Call Center Executives Culturally Sensitive?

Posted by Priyanka Thakur on May 17, 2017 11:27:12 am
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If you have ever worked in a call center or have been closely associated with call center executive, then you will agree with us that the job of a call center executive involves dealing with different people on daily basis. Interacting with customers... Read more>>

Give Care And Attention To Your Customers With Business Phone Service Providers

Posted by Sanjay Poddar on Jul 10, 2014 03:56:47 pm
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As a business owner, the perception of your existing as well as potential customers with regard to your products or services matters a lot for you. It is believed that customer opinion can help you in brand building or distort your brand image. Reali... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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