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Go4customer Blog

What are the Essential Factors that You Need to Consider While Choosing BPO Service Provider?

Posted by Akash Jaiswal on Jul 12, 2022 12:24:13 pm

In this day and age, no matter in what business you are in, BPO services are essential for almost every organization whether it is small, medium, or large.  Well, over the years the rules of the game in businesses have changed. And also to keep ... Read more>>

Is Call Center Service Provider in India a good alternative for your Business?

Posted by Shashvat on Dec 18, 2018 04:02:35 pm

The decision to hand over your business task to an external entity is not an easy one. You require to match your business requirement with the BPO outsourcing companies’ portfolio, your budget with the charges imposed by the vendor, and other f... Read more>>

Why do Call Centers have high demand in the E-commerce Industry?

Posted by Rahul Garg on Oct 17, 2018 04:18:19 pm

In terms of profit, e-commerce companies have left the brick-and-mortar businesses far behind. This is so because most of the people prefer to place an order from their comfort zone. If industry reports are to be believed, the growth of e-commerce bu... Read more>>

How can BPO Outsourcing Companies meet Customers’ Expectations?

Posted by Rahul Garg on Sep 27, 2018 11:20:58 am

Do you know the strongest pillar on which the business stands? ‘Customers.’ From the business’s point of view, customers are the factor that can ensure a smoother way for the business. That’s the main reason why business owner... Read more>>

What are the extraneous tasks your Business need to Outsource now?

Posted by Shashvat on Apr 23, 2018 02:55:52 pm

When you start a new business, all you want to do is to be available and ready in every aspect of your company. You should never try to do something that you are not qualified enough to do. This is the reason so many startups never bloom, as the owne... Read more>>

4 Agile Hiring Practices Every Call Center needs to Know

Posted by Shiva Gaur on Sep 18, 2017 12:44:25 pm

Every call center needs employees who are efficient, experienced, hard-working, and reliable and are able to handle work pressure within their official hours. As we all are aware of the fact that the call center’s main objective is to either pr... Read more>>

5 Perfect Ways to Elevate Customer Trust during Calls

Posted by Shiva Gaur on Sep 08, 2017 02:44:54 pm

Though the modern digital era has given worldwide opportunities to the customers for their engagement, they face new challenges too. Customers enjoy the benefits and experience new things, but at the same time, they need privacy and security. Due to ... Read more>>

5 Reasons Why Businesses Prefer IT Outsourcing

Posted by Shiva Gaur on Aug 05, 2017 03:46:11 pm

There are several major support functions in a business such as support, security, strategy and information technology, but, many small or mid-size businesses neglect them as a critical business component. The only reason behind that is its high cost... Read more>>

An Insight into the BPO Industry

Posted by Prachi Ahluwalia on Jul 05, 2017 03:13:26 pm

Business Process Outsourcing or call center outsourcing is the contracting of non-core or non-primary business activities to third-party providers. Today, there are myriad BPO outsourcing companies that provide services like accounting, Human Resourc... Read more>>

So You Have Chosen A Competent Outsourcing Partner. What Next?

Posted by Ishtiyaq Nabi on Mar 14, 2017 03:35:46 pm

After paying special attention to even the minutest nitty-gritty, you have finally made up your mind to collaborate with the outsourcing company which, as you speculate, can meet your business requirements and specifications with utmost competence. I... Read more>>

Compendium of Market Research and Analytics Solutions

Posted by Ishtiyaq Nabi on Mar 06, 2017 06:17:19 pm

The enigmatic business world and unfathomable marketplace compel enterprises to strategize their marketing initiatives in as efficient manner as possible.  Therefore, increasing number of organizations, at present, are working on developing valu... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.