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In today’s hyper-competitive era, every business owner wants to ascend the throne of the market. For the same reason, companies of all sizes avail call center outsourcing services from recognized vendors. Generally, SMEs avail inbound call c... Read more>>
A customer survey can be of any length but there should be no space for mistakes in it. A feedback survey doesn’t just allow the call center outsourcing services company to get a deep insight into the customer interests, changed preferences, li... Read more>>
In a highly competitive landscape where businesses vie for prospective clients; customer satisfaction is reckoned as a key differentiator. Do you know that businesses that thrive well in cut-throat environment are the ones that make customer satisfac... Read more>>
In my earlier blogs, you must have come across the word "Call Center"... I have been discussing about-what is a call center, its features, the need of appointing a well-established call center to enhance one's business prospects. We also realized... Read more>>
Undoubtedly, it’s really easy to mix up one term with the other, especially in the BPO industry. Like using the word call center in place of BPO. Using call center in place of contact center and vice versa. Or considering help desk outsou... Read more>>
Undoubtedly, business process outsourcing is the most talked about topic today. In the current business environment, all-sized businesses are striving to improve their market presence by building a better brand image in the mind of consumers while tr... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
Telemarketing Services
India's influence in the international call center industry
