
As a trend, outsourcing call center services has certainly brought about a paradigm shift in the way industries operate, and as a result, call centers have given way to new calls in customer service areas. Over the years, companies... Read more>>
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As a trend, outsourcing call center services has certainly brought about a paradigm shift in the way industries operate, and as a result, call centers have given way to new calls in customer service areas. Over the years, companies... Read more>>
Handling numerous disgruntled customers on a daily basis, meeting strategic targets, and updating CRMs quite consistently are certainly not attractive aspects of any job profile, and therefore, the outsourcing industry has a quite high employee attri... Read more>>
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