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Go4customer Blog

Healthcare Call Center Services: Creating Awareness to Prevent Infections

Posted by Vaishnavi Verma on Mar 17, 2020 03:23:07 pm

At the current moment, the world is juggling with several infectious diseases such as flu, parasitic and bacterial infections to newly found infections like Coronavirus, Swine flu, Ebola virus and many more Witnessing the growing toll of the infection amid the pupil, the healthcare sector is opting for the call center services to be launched with the purpose to create awareness amid the exemplary mass with tips to prevention and prec... Read more>>

How Can You Tackle the Stress in Call Center Jobs?

Posted by Vaishnavi Verma on Mar 03, 2020 05:37:24 pm

Having a rough day at work is quite normal, till the time it becomes a daily headache, commonly known as ‘Work-Related Stress’. All we know is call center jobs to require a great deal of endurance and patience while delivering the call center services to the customer over a phone call. The job role is challenging as well as hectic swaddled along with call center stress, making a tough atmosphere for carrying the chores... Read more>>

How Air Pollution is Hampering the Productivity of Your Employees?

Posted by Vaishnavi Verma on Feb 26, 2020 10:44:32 am

Labour is an essential aspect of the nation’s economy. Investing the assets in favor of labor’s productivity bolsters in inflating the scale of business structure. Currently, call centers in India are seen as a major area, revoking the stagnant flow of the economy. Today, India is known as an outsourcing hub across the globe. The ‘hub’ has successfully created a wide belvedere with ‘n’ numbers o... Read more>>

Top 5 Trends dominating Call Center Services in 2020 and beyond

Posted by Parul on Jan 27, 2020 05:31:17 pm

In today’s ruthlessly competitive landscape, every business strives to outperform its rivals when it comes to delivering impeccable customer service. Call center services can be instrumental in creating a lasting impression on customers. By offering top-of-the-line call center services, businesses can not only redefine how customers perceive their brand but also build a loyal customer base. But in order to deliver unparalleled ... Read more>>

How to ameliorate Agent Retention Rate like Call Centers in India?

Posted by Rahul Garg on Sep 25, 2019 05:13:24 pm

For any company, customers are a fundamental part of the business because you will grow as long as you keep them happy and gratified with your brand. To make sure that customer needs are being catered perfectly, it is instrumental to keep frontline employees contented. You may already be acquainted with this old adage by Vaughn Aust, ‘Happy employees lead to happy customers, which leads to profits.’ By and large, companie... Read more>>

Top 4 Reasons Why 24/7 Call Answering Service Is Essential for Businesses

Posted by Rahul Garg on Aug 30, 2019 12:21:25 pm

In this day and age, it is vitally important for businesses to provide constant communication line to customers so that inimitable solutions can be availed without much fuss. In simple words, business owners should be available round-the-clock to respond to customer calls. By and large, companies hesitate to provide 24/7 customer service because somewhere they have to compromise with their business’s bottom line. Now, the quest... Read more>>

An insight into Call Center Outsourcing

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