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How Chat Support Services Improve Customer Satisfaction?

Posted by Janvi Anand on Aug 26, 2024 12:37:20 pm
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The technological development is continuously advancing at a faster pace, and this has greatly transformed the way organizations communicate with their clients. Such a model is far cry from the conventional customer support avenues – today&rsqu... Read more>>

Chatbot Services: Your Path to Business Success

Posted by Manish Singh on Oct 23, 2023 05:53:57 pm
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In today's rapidly evolving business landscape, success depends on an organisation's ability to outpace its competitors. More is needed to keep industry trends; businesses must consistently strive to stay ahead of the curve. Integrating cutti... Read more>>

Revolutionizing Customer Engagement: Chatbot Services in India

Posted by Janvi Anand on Oct 20, 2023 03:38:08 pm
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In the rapidly evolving digital landscape of today, businesses are increasingly realizing the pivotal role that customer engagement plays in their overall success. The ability to establish meaningful connections with customers, comprehend their uni... Read more>>

Live Chat Support Vs Phone Support: Which is the Right Pick?

Posted by Taniya Sarkar on Aug 21, 2023 10:53:36 am
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These days’ businesses are constantly seeking efficient ways to provide exceptional customer support. Two prominent contenders for addressing customer queries and concerns are Live Chat Support and Phone Support. As customers increasingly expec... Read more>>

What are the Advanced Technologies Used in Chatbot Services in India?

Posted by meghali gupta on May 05, 2023 05:35:21 pm
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In recent years, chatbots have been in every corner. Chatbots have become an intrinsic part of the Indian business landscape; we feel the presence of chatbot services in India too. Based on the GetVoip stats, 60% of people have engaged with a chatbot... Read more>>

The Great CSAT vs. NPS Debate: Which Customer Satisfaction Metric Reigns Supreme?

Posted by Janvi Anand on Jan 13, 2023 03:48:59 pm
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Customer satisfaction (CSAT) and net promoter score (NPS) are both commonly used metrics for measuring customer satisfaction and loyalty. While both metrics can provide valuable insights into the customer experience, there are some key differences be... Read more>>

Chat Support Services - A Way to Accelerate Sales and Enhance Customer Experience

Posted by Akash Jaiswal on Sep 01, 2022 05:31:27 pm
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Customer satisfaction is the lifeblood of every company, contributing significantly to the development of a devoted clientele and the success of the enterprise. For your business and your clients, chat support services provide a lot of benefits. C... Read more>>

How Enabling Email Support Services are Essential for the Growth of Your Brand?

Posted by Akash Jaiswal on Jun 13, 2022 05:14:27 pm
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At this age, email support services are the most effective way of customer satisfaction. Why? As we know, these days’ customer demands are incredibly changing, and they expect better customer support. Agree? Therefore, they are ready to pay ... Read more>>

How to make your chat support services more engaging?

Posted by Shashvat on Jul 19, 2018 12:59:08 pm
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No matter how many customers you have, if you will not stay in touch with them they will lose interest in your products and services. Astounded? But yes, that’s the truth. The company-customer relationship works mostly on the same grounds as th... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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GetIt Infomedia is a leading digital supermarket in India

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