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When considering the concept of customer support service, your initial thoughts might gravitate toward call centers and dedicated service representatives who diligently respond to phone calls, emails, and chat messages. Essentially, every agent is pr... Read more>>
As we move ahead with technological advancements, from telephones to computers to the internet and social media, the customer service industry has also evolved. Previously, interactions were limited to in-person or snail mail, but now we witness the ... Read more>>
Conflict management is a skill that everybody should learn. It is one of the intrinsic parts of one’s lifecycle. For leading a successful life - personal or professional, a person is bound to learn life skills, without which it would become qui... Read more>>
Customer satisfaction is the lifeblood of every company, contributing significantly to the development of a devoted clientele and the success of the enterprise. For your business and your clients, chat support services provide a lot of benefits. C... Read more>>
One domain that witnessed an inevitable boom, even in such tough times, is the retail and e-commerce industry. With families locked indoors, the delivery network of e-commerce and retails channels ensured the sustenance and safety of everyone. Moreov... Read more>>
The advent of technology in each sphere of business is leaping in the forward direction with the latest set of profound technologies and tools. The industries indulge in software development, and mobile development services are seen stepping into ... Read more>>
In any type of business, conflicts will happen. Sooner or later, but they will come. Yet, conflicts themselves don’t have to be bad for your business. Alternatively, almost always you can turn them into something good. But it’s the way... Read more>>
Contact centers and call centers, called synonyms for each other, generally run on old technologies even today. These old technologies cannot keep up with the expectations of customers and the requirements of various businesses in this fast-changing ... Read more>>
Running an organization in a third world country like India is not a cake walk. These days, it is becoming more difficult because of the growing competition in the industry. Organizations have started collaborating with call centers to avail quality ... Read more>>
A toll free number is a telephone number that starts with three to four digits. In a toll free number there are minimum 11 digits and it is absolutely free for the person who calls. Calling prices are been paid by the respective organization which ta... Read more>>
There are several misconceptions are understandings which still float around regarding the call center services. People are not aware of the call centers working style and how these are backbones for several organizations. Call centers are basically ... Read more>>
In spite of tough competition from other locations, India maintains to hold its position as the trailblazer in accommodating BPO companies to deliver customer support services to clients across the globe. A recent market research study says that the ... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
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India's influence in the international call center industry
We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.
