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Go4customer Blog

Six reasons why Inbound customer service is pivotal for the retail industry

Posted by Anushka on Oct 01, 2020 02:38:09 pm
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One domain that witnessed an inevitable boom, even in such tough times, is the retail and e-commerce industry. With families locked indoors, the delivery network of e-commerce and retails channels ensured the sustenance and safety of everyone. Moreov... Read more>>

Customer Service Outsourcing in BFSI Industry to Transform New Way for Business

Posted by Vaishnavi Verma on Sep 18, 2020 12:36:41 pm
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The advent of technology in each sphere of business is leaping in the forward direction with the latest set of profound technologies and tools. The industries indulge in software development, and mobile development services are seen stepping into ... Read more>>

10 Actionable Tips for Customer Service Conflict Resolution

Posted by Guest Author on Aug 26, 2019 03:54:45 pm
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In any type of business, conflicts will happen. Sooner or later, but they will come. Yet, conflicts themselves don’t have to be bad for your business. Alternatively, almost always you can turn them into something good. But it’s the way... Read more>>

Why your Business needs a Cloud-Based Contact Center?

Posted by Prachi Priya on May 29, 2019 10:22:43 am
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Contact centers and call centers, called synonyms for each other, generally run on old technologies even today. These old technologies cannot keep up with the expectations of customers and the requirements of various businesses in this fast-changing ... Read more>>

Customer Support Service Becoming Popular in India!

Posted by Arijit Mukherjee on Nov 26, 2014 06:45:09 pm
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Running an organization in a third world country like India is not a cake walk. These days, it is becoming more difficult because of the growing competition in the industry. Organizations have started collaborating with call centers to avail quality ... Read more>>

Toll Free Numbers For Customer Support Service

Posted by Arijit Mukherjee on Nov 24, 2014 06:35:17 pm
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A toll free number is a telephone number that starts with three to four digits. In a toll free number there are minimum 11 digits and it is absolutely free for the person who calls. Calling prices are been paid by the respective organization which ta... Read more>>

Call Centers And Their Uninterrupted Supports

Posted by Arijit Mukherjee on Aug 23, 2014 01:09:14 pm
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There are several misconceptions are understandings which still float around regarding the call center services. People are not aware of the call centers working style and how these are backbones for several organizations. Call centers are basically ... Read more>>

Customer Support Service Is Compatible For Indian Marketplace

Posted by Sanjay Poddar on Jul 14, 2014 05:40:36 pm
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In spite of tough competition from other locations, India maintains to hold its position as the trailblazer in accommodating BPO companies to deliver customer support services to clients across the globe. A recent market research study says that the ... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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