Indian Call Center | Call Center Blog

Why Fat Cats of business world utilize Social Media for Customer Service?

Posted by Shashvat on Aug 21, 2018 05:15:06 pm

“Transparency may be the most disruptive and far-reaching innovation to come out of social media.” – Paul Gillin Technological innovation and the latest advancements have really transformed the way business used to be done. The b... Read more>>

Impact Of Globalization On Indian BPO Industry

Posted by Sukriti Saini on Feb 17, 2015 09:10:44 am

Globalization in India started in the early 1990's when the government allowed foreign investment in the country. Global forces sneaked in various sectors such as agriculture, pharmaceutical industry, information technology, and exports. It also ... Read more>>