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How Call Centers in India are Adapting to the Remote Work Trend?

Posted by Janvi Anand on Aug 09, 2024 11:57:53 am
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The dynamics of work as we know it have been changing in the last few years with a new trend where people work remotely. This shift has been particularly pronounced in the call center business environment where the focus on the flexible and adaptable... Read more>>

Choosing the Right Indian Call Center Partner: Key Considerations

Posted by Janvi Anand on Jul 23, 2024 12:15:27 pm
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India, the globe’s largest exporter of call center services, has quickly become the go-to location for companies who want to outsource their customer relations and enjoy service deliveries at much cheaper per-unit costs than they could domestic... Read more>>

The Power of Indian Call Centers in Driving Business Growth

Posted by Janvi Anand on Feb 27, 2024 05:03:42 pm
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In today's globalized business landscape, have Indian call centers truly become a powerhouse in propelling business growth worldwide? How do these call centers leverage their skilled manpower, cost-effectiveness, and technological advancements to... Read more>>

The Future of Call Centers in India: Remote, Hybrid, or In-Office?

Posted by Janvi Anand on Feb 16, 2024 04:14:26 pm
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How will the call center landscape in India shape itself in the wake of technological advancements, evolving workforce dynamics, and the global trend towards flexible work arrangements? The question of the future of call centers in India is not merel... Read more>>

Importance of Knowledge Base and Ways to Create One for Call Center Services

Posted by Sunny Morgan on Jan 03, 2023 11:39:56 am
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Everyone has first-hand experience speaking to a call center agent. Oftentimes we notice that call center agents put our calls on hold or ask us to wait a moment as they wish to confirm or collect some pieces of information. The information they seek... Read more>>

What is the Future of Call Centers in India as a Preferred Outsourcing Hotspot?

Posted by Akash Jaiswal on Aug 23, 2022 05:48:19 pm
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Call centers in India are the preferred hotspot for outsourcing. But, with new businesses entering the market each day, it becomes a hassle for the industries to sustain themselves and be at the top of the competition. By outsourcing the right call c... Read more>>

How Do International Businesses Leverages Call Centers in India?

Posted by Akash Jaiswal on Jun 27, 2022 12:06:18 pm
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At this age, call centers in India are on-demand worldwide. What? How? Why? Yes, you heard correctly! This is because India has the highest educated workforce around the globe. Additionally, outsourcing call centers in India are cost-effective.... Read more>>

Call Centers in India: Everything You Need to Know

Posted by Tarandeep Kaur on Feb 03, 2022 02:50:35 pm
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Customers' first point of contact with your organization is often a call center in India. It is also the most continuous point of contact throughout their engagements with your firm. Customers are refusing to do business with companies that give ... Read more>>

Why Fat Cats of business world utilize Social Media for Customer Service?

Posted by Shashvat on Aug 21, 2018 05:15:06 pm
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“Transparency may be the most disruptive and far-reaching innovation to come out of social media.” – Paul Gillin Technological innovation and the latest advancements have really transformed the way business used to be done. The b... Read more>>

Impact Of Globalization On Indian BPO Industry

Posted by Sukriti Saini on Feb 17, 2015 09:10:44 am
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Globalization in India started in the early 1990's when the government allowed foreign investment in the country. Global forces sneaked in various sectors such as agriculture, pharmaceutical industry, information technology, and exports. It also ... Read more>>

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Call Center in India Advantages

Highly trained and skilled professionals

Highly trained and skilled professionals
Expertise in technology

Expertise in technology
Enables 24*7 customer support

Enables 24*7 customer support
Preferred destination for outsourcing

Preferred destination for outsourcing
Cost-effective customer support

Cost-effective customer support
Modernized Infrastructure and technology

Modernized Infrastructure and technology

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