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Service is what most of us are doing and looking for. It doesn’t matter what kind of or which type of service it is. The broader category by which we can differentiate this is behind the system and the phone call. Customer service is one thing ... Read more>>
In the modern world, customer service is now an integral part and an essential plus of the whole buying process. Whether a customer is purchasing a product or subscribing to a service, he/she expects the company to be backed by an effective cust... Read more>>
One bad comment or review by a customer can easily cancel out 10 good ones. And then, a company must spend time re-building its reputation. Customers post reviews everywhere, especially on social media and on review sites. It is the responsibility... Read more>>
To rule the business world, you must make a maximum profit at the end of the day, right? But the factor that ensures continuous sales growth is the quality of post-sales solutions. Of course, customers purchase products with the hope of not encounter... Read more>>
When you think about corporate customer service, platitudes are a dime a dozen. Every consumer has heard “the customer is always right,” and “customers first” more times than they can count, but it takes actions — not ju... Read more>>
INTRODUCTION Recall the last time you chatted with a customer service agent. Perhaps you might have complained regarding the incorrect delivery of an item in the order. There is a high possibility that the agent ... Read more>>
What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting your business objectives? Or maybe something else? Through this blog, we are going to unfold the real trait of customer servic... Read more>>
Customer service is one of the call center services that offers the solutions to the customers’ problems, queries, and complaints. Companies prefer to outsource these services rather than setting up an in-house premise for the same. The outsour... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
Telemarketing Services
India's influence in the international call center industry
