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Go4customer Blog

3 Ways Inimitable Customer Service Unlocks New Sales-related Possibilities

Posted by Rahul Garg on Sep 26, 2019 03:27:22 pm

To rule the business world, you must make a maximum profit at the end of the day, right? But the factor that ensures continuous sales growth is the quality of post-sales solutions. Of course, customers purchase products with the hope of not encounter... Read more>>

How to Offer Cross-Channel Customer Service

Posted by Guest Author on Sep 21, 2019 02:29:22 pm

When you think about corporate customer service, platitudes are a dime a dozen. Every consumer has heard “the customer is always right,” and “customers first” more times than they can count, but it takes actions — not ju... Read more>>

How AI Chatbots Are Modifying Customer Experience?

Posted by Gauri Mishra on Feb 14, 2019 10:24:59 am

INTRODUCTION Recall the last time you chatted with a customer service agent. Perhaps you might have complained regarding the incorrect delivery of an item in the order. There is a high possibility that the agent ... Read more>>

What does great Customer Service mean to you?

Posted by Shashvat on Dec 07, 2018 05:02:22 pm

What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting your business objectives? Or maybe something else? Through this blog, we are going to unfold the real trait of customer servic... Read more>>

Top 3 Performance Metrics For Better Service Level Agreement

Posted by Shashvat on Sep 20, 2014 04:13:58 pm

Customer service is one of the call center services that offers the solutions to the customers’ problems, queries, and complaints. Companies prefer to outsource these services rather than setting up an in-house premise for the same. The outsour... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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