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How trusted market research firms can help your business?

Posted by Sakshi Sharma on Jul 21, 2017 06:04:28 pm
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We are living in the digital age wherein the levels of competition are skyrocketing in every sphere of business. Customers are getting smarter day by day; thanks to a plethora of information available at the click of a button. At such delicate times,... Read more>>

An Insight into the BPO Industry

Posted by Prachi Ahluwalia on Jul 05, 2017 03:13:26 pm
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Business Process Outsourcing or call center outsourcing is the contracting of non-core or non-primary business activities to third-party providers. Today, there are myriad BPO outsourcing companies that provide services like accounting, Human Resourc... Read more>>

Five Cardinal Strategies to Boast a Loyal Customer Base

Posted by Ishtiyaq Nabi on Jun 17, 2017 11:51:06 am
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Customers nowadays are empowered with a myriad of brand options to choose from; so, why would they stick to a brand that fails to distinguish itself from the crowd?  As a matter of fact, the trends of the brand switch and customer churn have for... Read more>>

Six Unconventional Tips to Exceed Customer Delight on Each Touch point

Posted by Ishtiyaq Nabi on Jan 04, 2017 10:56:03 am
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In customer service, every second counts! Be it the duration of time that your customer service executives interact with customers or the duration for which customers’ calls are put on hold, you have to ensure that all the functions associated ... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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