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Voicebots vs Chatbots: Which is Right for your AI Contact Center?

Posted by Tarandeep Kaur on Apr 21, 2025 05:41:32 pm
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The future of contact center services is digital, intelligent, and customer-centric. As companies rush to adopt AI-powered solutions, one key question arises: Voicebots vs Chatbots: Which Is Right for Your AI Contact Center? In 2025 and beyond, bu... Read more>>

4 Ways Chatbots Benefit the Healthcare BPO Sector

Posted by Janvi Anand on Apr 19, 2024 05:52:03 pm
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In the world of healthcare BPO which is evolving rapidly at a rapid pace, effectiveness, accuracy, and patient satisfaction are of the highest importance. The use of technology, especially AI, is increasingly causing chatbots to be seen as core compo... Read more>>

How AI Chatbot is Helping Call Center Management

Posted by Guest Author on Mar 12, 2020 05:47:05 pm
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Customers’ expectations are growing when it comes to both speed and the quality of the service you’re providing. They no longer want to wait for the support of call center representatives, they want the response to come momentarily, and they are ... Read more>>

Top Chatbots Improving Customer Service in India

Posted by Vaishnavi Verma on Feb 12, 2020 12:40:38 pm
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Hi, how can I help you?... Send a message, How’s the traffic to the nearest road, Make me laugh and Set a Reminder are few prompt, that you are going to encounter once you connect with Google Assistant. The AI-based technology has made l... Read more>>

Advantages of AI-based HR chatbots in organizations

Posted by Guest Author on Dec 23, 2019 01:24:30 pm
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The HR managers of an organization usually undertake several responsibilities. They perform several tasks to retain the best candidates in the organization. The procedure of selection is not easy. They should choose the candidates that can perform an... Read more>>

How Do Chatbots Help In Delivering Exceptional Customer Service?

Posted by Rahul Garg on Feb 14, 2019 10:20:42 am
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In this customer-oriented era, it is prominent for companies to do their best whether it is related to manufacturing reliable products or handling support requests. This is so because your business can prosper as long as the needs of customers are be... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Call Center in India Advantages

Highly trained and skilled professionals

Highly trained and skilled professionals
Expertise in technology

Expertise in technology
Enables 24*7 customer support

Enables 24*7 customer support
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Preferred destination for outsourcing
Cost-effective customer support

Cost-effective customer support
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Modernized Infrastructure and technology

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