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Go4customer Blog

Things to Research before Finalizing the BPO Partner!

Posted by Prachi Priya on Jul 08, 2019 11:34:44 am
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A business outsources its services to streamline functions and enhance productivity. BPO outsourcing works to reduce overhead cost and enhance revenue for companies. Business looks for an outsourcing partner when it feels the in-house agents are not ... Read more>>

Call Center Technologies that Boost Customer Experience

Posted by Prachi Priya on Jul 01, 2019 10:18:53 am
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Customer experience will always remain supreme to all call center companies and its significance is not hidden. Every business along with BPO outsourcing firms know the importance of customer satisfaction and the fact that customers ultimately bring ... Read more>>

Ways RPA is a Charismatic Game Changer for BPOs!

Posted by Prachi Priya on Jun 03, 2019 02:59:36 pm
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RPA (Robotic Process Automation), a blessing for the BPO industry! The use of RPA in today's’ world is a boon for all business process outsourcing companies. RPA helps businesses bring cost-effective solutions and automation helps in del... Read more>>

Why Businesses need Call Center Solutions?

Posted by Shashvat on Jan 02, 2018 05:27:35 pm
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The call center sector has been rising at a swift pace in the last few years. With the inclusion of small and medium businesses in this industry, competition has risen to its peak. Today, a company big or small is looking to outsource their call cent... Read more>>

Artificial Intelligence: Need to Optimize Business Process Outsourcing

Posted by Shiva Gaur on Sep 12, 2017 05:01:39 pm
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Business Process Outsourcing is the best platform to market your business or to get resolved the queries of your customers in the most reliable and efficient way. In BPO firm, they not have specific equipment for the calls but also have the useful an... Read more>>

Crucial Attributes of a Futuristic BPO Firm

Posted by Ishtiyaq Nabi on Apr 26, 2017 05:04:04 pm
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In the ever-transmuting business world, “old is good” does not hold good!Nobody can question the fact that numerous enterprises have scaled great heights of success following standard and conventional strategies of business.  Nonethe... Read more>>

How to Ensure Sustainable Growth in the Competitive Business World

Posted by Ishtiyaq Nabi on Feb 26, 2016 11:07:08 am
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Every endeavor of organizations across industrial segments is focused upon incorporating growth-inducement strategies. Businesses shell out hefty amount of resources in hiring talented and renowned business experts and analysts who can guide them in ... Read more>>

Application Outsourcing : A New BPO Practice

Posted by Varsha Bhagchandani on Feb 17, 2015 09:14:45 am
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As businesses strive to outsmart their competition, by improving its services, products, or through revenue model innovations; leveraging the cost advantages has become imperative for improving operational efficiencies. This requires effective use of... Read more>>

BPO Outsourcing: A Strategic Step for Companies to Improve Overall Business Aspects

Posted by Sanjay Poddar on Oct 15, 2014 06:11:52 pm
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In the current economic scenario, several enterprises encounter the challenge of creating sustained value for their customers. Now companies face the hit of sustaining margins, improving revenues and delivering high-end value to tech savvy customers ... Read more>>

BPO Outsourcing to Streamline Business Operations

Posted by Sanjay Poddar on Sep 15, 2014 04:53:39 pm
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BPO outsourcing has developed from its initial days to become an accepted practice for companies of diverse industry verticals. The outsourcing concept has emerged with the perspective to help companies escape from managing non-core functions, which ... Read more>>

Significance of BPO Outsourcing in Promoting Businesses

Posted by Admin on Jul 22, 2014 06:24:36 pm
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The BPO outsourcing industry is booming at a blazing speed. At times, an organization might not be able to handle all business processes internally. Also some processes in an organization are of temporary nature that are to be performed only for a li... Read more>>

Dynamism Behind The BPO Outsourcing Industry

Posted by Sanjay Poddar on Jun 19, 2014 06:29:13 pm
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With businesses expand across geographical boundaries, the need for outsourcing many business process services has been on the rise. This has led to the emergence of BPO outsourcing firms that focus on streamlining business process services by delive... Read more>>

An insight into Call Center Outsourcing

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