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Go4customer Blog

How AI and Automation are Transforming BPO Services in 2025?

Posted by Akash Jaiswal on Nov 29, 2024 03:11:40 pm
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AI and automation have been a major technology breakthrough in recent years, revolutionizing businesses through cost reduction and increased operational efficiency. It is anticipated that 2025 will be a pivotal year for the expansion of AI and Automa... Read more>>

How will Artificial Intelligence Change Call Centers in 2024?

Posted by Janvi Anand on Apr 15, 2024 04:56:28 pm
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How will Artificial Intelligence revolutionize call centers as we step into 2024? In the realm of customer service, call centers have long served as the backbone of support for businesses across various industries. However, the rapid advancement of a... Read more>>

Using Artificial Intelligence to Empower Sales Operations

Posted by Sunny Morgan on Mar 22, 2023 02:07:19 pm
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Artificial Intelligence (AI) is revolutionizing the sales process, helping companies to better understand their customers, streamline their sales processes, and increase their sales revenues. AI technology can be used in various ways to support the s... Read more>>

Discovering the Prospects of AI in Customer Service in India

Posted by Sunny Morgan on Jan 16, 2023 11:59:56 am
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We all know the imperativeness of customer service in the business world. Companies that highly rely upon their customers have to make sure their customers get the best experience when they are accessing their products or services. Companies do their... Read more>>

Can ChatGPT Surpass Google RankBrain?

Posted by Sunny Morgan on Jan 06, 2023 05:04:56 pm
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Google has been providing tons and tons of content for decades now. Ever since the Internet got introduced to the world, Google RankBrain has been a front for every user searching for information on the web. Well, things have changed a lot these days... Read more>>

AI for Voice Recognition: Purpose, Application & Future

Posted by Vaishnavi Verma on Apr 08, 2020 11:12:48 am
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Let’s talk about a few years back only, have you ever wondered at that moment that your voice can act as a command for getting the task done?... Maybe no!  With the advent of technology, the method to get a task done has revolutionized ... Read more>>

All You Need to Know About AI for Image Recognition!

Posted by Vaishnavi Verma on Mar 25, 2020 03:12:31 pm
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In today’s era, where almost everything is settled down in the bits of 0 and 1, all we can expect is the digitalization of our daily life approach and task related to it. Similar to operations of development and codes, our view to visualize ... Read more>>

Changing Dynamics of Learning: AI in Education

Posted by Vaishnavi Verma on Mar 05, 2020 03:34:19 pm
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What comes first in your mind when you hear the term - Education Industry? On the obvious note, all we can picture is an image of a teacher and student relationship dedicated for extracting the possible results. Over the year of the technolog... Read more>>

Prognostication for AI Customer Care Service and Solutions in Coming Decade

Posted by Vaishnavi Verma on Feb 27, 2020 05:01:52 pm
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Living in the year 2020, you must have experienced the encounter with AI in your daily life chores. It could be either the suggestion of replies to messages on LinkedIn or gaining the support from the help section of Swiggy. Today, our daily li... Read more>>

In 2020, How Artificial Intelligence And Machine Learning Can Improve The Education Field?

Posted by Guest Author on Feb 19, 2020 06:01:42 pm
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Artificial Intelligence and Machine Learning are two of those technologies that have the caliber to transform the way problems are solved. There are several existing issues, even in the education industry and only AI and ML are capable of rectifying ... Read more>>

Cyber Warfare: The Disruptive Application of Artificial Intelligence

Posted by Vaishnavi Verma on Jan 30, 2020 05:59:58 pm
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Artificial Intelligence, no doubt is the responsible entity for the changing dynamics of everyday chores. The expedition can be seen from the automated experience of listening to music through some mere commands to accessing help from an AI-based ... Read more>>

How Evolution of Artificial Intelligence Has Influenced Cinematic World?

Posted by Vaishnavi Verma on Jan 14, 2020 12:39:15 pm
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Artificial Intelligence has cast a tremendous impact on our way of living, either it’s about grabbing the support from customer care centers or means of visualizing the entertainment. According to Adobe, ‘47% of digitally matured ventu... Read more>>

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Next-Gen BPO Services: Transforming Call Center Operations in India

Discover top-tier BPO services at Go4customer, where we reshape call center outsourcing to fuel your business expansion. Our call center in India mixes high-tech AI with the insights from data to make sure all of our training is top-notch and to offer broad 360° customer support and call center services. Join us and build customer relationships grounded in trust and top-class service experiences.