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Go4customer Blog

Multichannel customer engagement: A force to reckon with!

Posted by Ishtiyaq Nabi on Apr 19, 2017 03:29:32 pm
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The confluence of customers and brands across all communication channels has earmarked a new era for the business world.  Herein, only those organizations can taste comprehensive success that are prepared to embrace multichannel customer interac... Read more>>

Quality Customer Support Service Builds Your Company Image

Posted by Arijit Mukherjee on Feb 17, 2015 10:36:33 am
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Customer care services have to be of great quality because it reflects your company image and status. Customers are the most important part in your business and the company owners should never take them for granted. Providing the best services along ... Read more>>

Collaborative Customer Support Services : A New Generation BPO Service Support

Posted by Varsha Bhagchandani on Feb 17, 2015 09:32:16 am
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Business process outsourcing focuses on providing innovative and value added solutions to the customers. The service providers focus on building close partnerships between the clients and customers. Many new generation call centers are increasingly c... Read more>>

BPO Customer Support Service : Growing Beyond Boundaries

Posted by Varsha Bhagchandani on Feb 17, 2015 09:28:33 am
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Client interaction is increasingly considered as an important element of every business. Business Process Outsourcing units help you to stay in touch with your customers around the clock. By providing superior customer support services, the call cent... Read more>>

Outsourcing Technical Support : A Smart Business Option

Posted by Varsha Bhagchandani on Feb 17, 2015 09:19:43 am
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In today highly competitive business environment, customer support service is increasingly gaining importance. Since consumers have multiple options to choose from, they have become highly sensitive towards approaching companies that offer ... Read more>>

Why is Customer Support Service Important For Businesses?

Posted by Varsha Bhagchandani on Feb 17, 2015 08:41:30 am
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Customer Support Service is the pre and post-sales support provided to the customers while buying and using products and services. Customer service provider is the primary point of contact for the customers. They offer troubleshoot assistance, handle... Read more>>

Changing BPO Landscape

Posted by Varsha Bhagchandani on Nov 27, 2014 06:32:25 pm
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Business process outsourcing industry has witnessed numerous seismic changes within a short span of time. This transformation is mainly driven by technological advancements, economic depressions, and financials risk appetite faced by countries across... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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