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Go4customer Blog

Customer Care Services - A Must for Online Retailers

Posted by Vaishnavi Verma on Mar 18, 2021 02:47:32 pm

Customer service and grievance handling are quite different terms when it comes to offering customer support services in the retail industry. Customer care service is accountable for assisting the customer throughout its life cycle in association ... Read more>>

Trusted Stratagems to Convert Disgruntled Customers into Brand Advocates

Posted by Ishtiyaq Nabi on Aug 31, 2017 05:22:10 pm

Once you have started trying your luck in business, you would realize that meeting customer expectation always, that too on all communication channels, is indeed a challenging task.  Even if you have taken every crucial and relevant action in or... Read more>>

Five Fundamental Strategies to Reduce Customer Churn

Posted by Ishtiyaq Nabi on Aug 23, 2017 04:02:12 pm

Every business firm is in quest of learning the art of retaining customers. Not only are they quite committed to rolling out attractive offers for their cherished customers, but they also strategize their new initiatives in the most customer-friendly... Read more>>

Six Crucial Actions to Draft Efficient Complaint Handling Framework

Posted by Ishtiyaq Nabi on Feb 01, 2017 02:58:55 pm

Harsh words are not a performance indicator for any business; however, you must know that it is nothing less than an indicative of insight. It is absolutely fine to believe that nothing is wrong with your business even if a particular customer is ext... Read more>>

Revealing the Best Ways to let Customers Guide your Innovation

Posted by Taniya arya on Jul 26, 2016 04:55:50 pm

Gearing up your business towards innovation turnpike inevitably requires huge efforts. In this fierce competition, paying attention to your turbulent customers is an efficient way to reach new heights of success. Have you ever mused about this famous... Read more>>

An Insight on a Call Center

Posted by Sanjay Poddar on Oct 13, 2014 01:07:44 pm

Literally, a call center is referred to as the “front door” to a business and is the platform where businesses initiate customer interactions, which is an attempt to market their products and services. Despite exponential growth of Intern... Read more>>

Highest Quality Customer Care Services For Achieving Organizational Goals

Posted by Sanjay Poddar on May 23, 2014 12:30:01 pm

Customer care services are a linchpin to take a customer call center to the next level. In fact, services to meet and exceed customers' expectations are designed keeping in mind customer-focused strategies that can be executed using the high-end ... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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GetIt Infomedia is a leading digital supermarket in India

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Next-gen Call Center Outsourcing at your disposal

We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.