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Go4customer Blog

Is Call Center Service Provider in India a good alternative for your Business?

Posted by Shashvat on Dec 18, 2018 04:02:35 pm

The decision to hand over your business task to an external entity is not an easy one. You require to match your business requirement with the BPO outsourcing companies’ portfolio, your budget with the charges imposed by the vendor, and other f... Read more>>

Call Center Service Provider in India: Down the Line

Posted by Shashvat on Nov 10, 2018 11:03:33 pm

It’s been almost 2 decades and India is still, comprehensively leading the global outsourcing sector by possessing 66% of the call centers in the world. But, the party can be soon spoiled by other players who have lately turned a few business o... Read more>>

How can BPO Companies deal with the hassle of Repetitive Calls?

Posted by Rahul Garg on Sep 20, 2018 06:06:47 pm

To make certain that customers stay connected with a company for a long time, business owners try to provide an immaculate support service. For the same reason, BPO firms are approached by businesses of all sizes. The aspects that make BPO firms the ... Read more>>

5 Proven Ways to Reduce Average Handling Time

Posted by Sukriti Saini on Dec 05, 2017 06:31:15 pm

“Time is what we want most but what we use worst.” The above-mentioned quote is very rightly said by William Penn. This quote will imply to every aspect of the life of every individual be it professionally or personally. However, this ... Read more>>

5 Reasons Customer Service is Incomplete without an Efficient Live Chat

Posted by Shiva Gaur on Nov 20, 2017 06:03:09 pm

Customer support services need to be exceptionally helping and supportive of their customers. In order to make them more convenient for the customers, call centers are embracing new technologies such as Live Chat Support. This technology not only hel... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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GetIt Infomedia is a leading digital supermarket in India

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Next-gen Call Center Outsourcing at your disposal

We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.