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The BPO industry has been a front for every customer-centric company ever since its advent. Customers are the consumers of our products and services so it is paramount to tend to their requirements and concerns at every point. Therefore, it calls for... Read more>>
The BPO service industry has experienced remarkable growth during the early times of the pandemic. As per the forecast and analysis made by Technavio, the global BPO market is projected to increase by USD 76.96 billion during 2019-2024, with a CAGR (... Read more>>
Today’s global economic crisis has created unbelievable challenges for businesses around the world. Companies and business leaders are struggling to stay afloat and survive through these uncertain times. The only safe harbor companies can confi... Read more>>
Service plays a pivotal role in whatever industry they are being offered and business owners recognize its importance. There are a number of companies that have started to outsource their extraneous business tasks to a third-party vendor. Some firms ... Read more>>
Every business firms aims for respectable, reputable stature in stiffly competitive marketplace. However, how many of those actually envisage their cognizant dreams into reality? Not too many to be precise. This happens because most businesses ... Read more>>
Outsourcing is often linked heavily with cost reduction and in this stiff competitive marketplace the need for cost reduction is as strong as ever. However, the current challenges for organizations are well ahead of cost reduction as organizations fo... Read more>>
The outsourcing industry has experienced multiple inflection points over the years. In the initial years, cost advantage was the main driving force for the companies to outsource their non-core business operations to the call centers. With time, the ... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
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India's influence in the international call center industry
We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.
