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Go4customer Blog

Importance of Knowledge Base and Ways to Create One for Call Center Services

Posted by Sunny Morgan on Jan 03, 2023 11:39:56 am

Everyone has first-hand experience speaking to a call center agent. Oftentimes we notice that call center agents put our calls on hold or ask us to wait a moment as they wish to confirm or collect some pieces of information. The information they seek... Read more>>

Call Center Services in India - A Prudent Business Solution

Posted by Sunny Morgan on Sep 16, 2022 02:53:15 pm

The core essentials of running a customer-centric business are customer satisfaction, impeccable sales and marketing strategies, and robust customer-handling software. Basically, all the stakeholders in the company should remain in close proximity. ... Read more>>

Tips to Consider While Hiring Call Center Outsourcing Company in India

Posted by Akash Jaiswal on Sep 06, 2022 02:22:00 pm

Over the previous decade, numerous companies using a call center outsourcing vendor. And, the demand for call center outsourcing has risen dramatically. Although, it is well known that empowering your business with a multi-channel call center can be ... Read more>>

Outsourced Outbound Call Center Service is the New Norm

Posted by Neha Dubey on Aug 20, 2021 11:26:16 am

Rise in Outsourced Outbound Call Center Services in Post-Covid World There is no denying that the coronavirus outbreak has altered business practices. Given the current social distancing guidelines, meeting with clients in person is not possible; ... Read more>>

An Insight Into History Of Call Center Services In India

Posted by Arijit Mukherjee on Feb 17, 2015 10:29:06 am

Call centers are also popularly known as Business Process Outsourcing centers. They handle customers and provide an array of services to the organizations. Thus, businesses always depend on the professionals when the quality services are concerned. D... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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GetIt Infomedia is a leading digital supermarket in India

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We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.