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The Skirmish between Phone Answering Services and RPA

Posted by Shashvat on Feb 26, 2019 05:24:27 pm
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“One machine can do the work of fifty ordinary men.  No machine can do the work of one extraordinary man.” ~ Elbert Hubbard The biggest conundrum of human life is to invent new ways that can make our lives easier. Since the ti... Read more>>

Why is Customer Service Outsourcing good for Businesses?

Posted by Rahul Garg on Feb 04, 2019 11:02:32 am
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“Your customer doesn’t care how much you know until they know how much you care” — Damon Richards Quality support service is the factor that can help brands to earn a place in customers’ hearts. It is so because cu... Read more>>

3 crucial KPIs that US Call Centers track for High Productivity

Posted by Rahul Garg on Jan 19, 2019 03:46:11 pm
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At the present time, it is believed that the business can prosper if the customer service department is being handled appropriately. This is so because if customers are happy with the way that a company handles support requests, they are likely to re... Read more>>

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Call Center in India Advantages

Highly trained and skilled professionals

Highly trained and skilled professionals
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Enables 24*7 customer support
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Preferred destination for outsourcing
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Cost-effective customer support
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Modernized Infrastructure and technology

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