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Go4customer Blog

How to ameliorate Agent Retention Rate like Call Centers in India?

Posted by Rahul Garg on Sep 25, 2019 05:13:24 pm

For any company, customers are a fundamental part of the business because you will grow as long as you keep them happy and gratified with your brand. To make sure that customer needs are being catered perfectly, it is instrumental to keep frontline e... Read more>>

Why Choosing Indian Call Centers? An Analysis!

Posted by Prachi Priya on Jul 25, 2019 10:41:30 am

In today's revolutionized era, the market is booming day by day and to remain competitive, it is essential to offer quality services/products in the budget. Call center India knows the importance of customer satisfaction, 24X7-business service, e... Read more>>

Cloud Computing Services: Is this the new BPO Style?

Posted by Prachi Priya on Jun 10, 2019 02:12:35 pm

Cloud computing is a model that helps businesses get a virtual platform for computational services. Cloud is a cost-effective model, which helps businesses save their operational expense over constructing new infrastructure and hiring a team of exper... Read more>>

Why is it important to innovate your Inbound Call Center?

Posted by Shashvat on Sep 10, 2018 02:07:26 pm

"Quality is remembered long after the price is forgotten." Gucci Family Slogan At least once in life, whether it’s regarding a product issue or concerning the registration of some service query, we all have encountered customer support re... Read more>>

Why should you Outsource Call Centers to India?

Posted by Shashvat on Feb 15, 2018 04:57:32 pm

Are you looking for an external aid to handle tasks for your business? Is it time to shift your focus back to the core competencies? The way competition is increasing in the market, it is really hard to avoid delegating your business operations to a ... Read more>>

5 Reasons Live Chat is Beneficial for your Business

Posted by Shiva Gaur on Nov 14, 2017 03:38:14 pm

If you are running an e-commerce business, you need to make sure that customers are well connected to the agents and know every information regarding their purchase. They must get the notifications about the status of their order. In case, the custom... Read more>>

Why Call Centers in India Must Organize Comprehensive Training Sessions

Posted by Ishtiyaq Nabi on Sep 27, 2016 05:39:37 pm

It is not a surprise that businesses outsource multiple non-core functions to call center companies in India primarily to ensure increased cost-efficiency of overall outsourced customer support services. However, with the steep rise in customers&rsqu... Read more>>

Telemarketing Services: Imprint your Presence in the Competitive Business World

Posted by Ishtiyaq Nabi on Jan 30, 2016 05:50:22 pm

Organizations across industries incorporate innovative business policies with the core aim of maximizing revenues. They employ skilled professionals who can guarantee them desirable results; implement result-oriented strategies that can boost their p... Read more>>

Benefits of Outsourcing Call Center Operations to India

Posted by Admin on Nov 19, 2015 10:57:04 am

Call center outsourcing has come about as an undeniably important practice for organizations seeking to enhance their customer support provision. While organizations keep devising strategies that help them cater to a wider audience and service the ex... Read more>>

Efficient Service Provision through Indian Call Centers

Posted by Admin on Oct 13, 2015 10:45:56 am

India has become an attractive destination for organizations that seek outsourcing their call center services. Over the last many years, organizations have either set up their call center establishments, or transferred their operations to specialized... Read more>>

Quality and Efficient Service Provision in Indian Call Centers

Posted by Admin on Aug 12, 2015 12:53:55 pm

Organizations deploy services that cater to the needs and requirements of the customers. In addition to creating a service provision structure that covers several grounds – thereby servicing a larger customer base – organizations also reg... Read more>>

India – The Global Hotspot for Call Center Operations

Posted by Admin on Jul 09, 2015 09:11:05 am

The role of technology has evolved over the years. From being the means to make human life simpler, it has made the world come together. Today, technology is one of the attributes that bind us together. So much so, it has helped humans explore and be... Read more>>

Get Timely Resolution through Technical Help Desk Inbound Call Centers Services

Posted by Admin on Jun 12, 2015 12:14:21 pm

Many businesses underrate the significance of the technical helpdesk support services. Are you aware of the fact that your helpdesk is your company's first point of interaction with existing and potential customers? They will be the people with w... Read more>>

Why are Businesses Increasingly Opting Call Center India Services?

Posted by Admin on May 18, 2015 05:17:06 pm

Since the 2000s it has become a trend in India among fresh-out-of-college graduates to relocate to cities like Bangalore, Mumbai, Pune and Gurgaon to join call centers to earn easy money. According to a survey conducted by India Today, call centers i... Read more>>

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