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Go4customer Blog

Business Process Services In The Banking Sector: Importance And Its Prospects

Posted by Vaishnavi Verma on Sep 04, 2020 12:20:11 pm

Business process services have been around for centuries, but it is only now that companies and organizations are realizing their true potential. BPO services can empower the overworked and under-resourced companies, help them cut costs, and add valu... Read more>>

Ways RPA is a Charismatic Game Changer for BPOs!

Posted by Prachi Priya on Jun 03, 2019 02:59:36 pm

RPA (Robotic Process Automation), a blessing for the BPO industry! The use of RPA in today's’ world is a boon for all business process outsourcing companies. RPA helps businesses bring cost-effective solutions and automation helps in del... Read more>>

From BPO to BPM: The Transition of India’s Outsourcing Industry

Posted by Admin on May 04, 2016 03:50:52 pm

A liberalized telecom policy unveiled by the Government of India in the late 90s ushered in a new era of economic growth and the birth of the India outsourcing industry (beginning of BPO in India). This new forward-looking policy paved the way for th... Read more>>

BPOs Creating Value Through Customer Engagement Model

Posted by Sukriti Saini on Feb 17, 2015 10:17:53 am

There is no denial of the fact that the traditional ways of performing outsourcing tasks are quickly running out.  The most probable reason for the same is the ever-changing customer behavior. In order to live up to their expectations and increa... Read more>>

Why Hire An Indian BPO

Posted by Geetanjali Mukherjee on Feb 17, 2015 08:50:26 am

Fast developing economies such as India are home to a number of business process outsourcing companies, which are otherwise known as BPOs. Such Indian call centers handle all types of technical as well as transactional business processes for business... Read more>>

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

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We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.