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Go4customer Blog

How Call Center Monitoring Benefits Customers?

Posted by Prachi Priya on May 31, 2019 01:01:29 pm
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Call center monitoring is a process applied to all businesses working for either receiving customer calls or dealing with responses. It is the process of tracking the performance of call center agents so that the business keeps a check on quality ser... Read more>>

The Beacon to hire a competent Customer Service Call Center

Posted by Shashvat on Feb 15, 2019 12:10:38 pm
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When you decide that your business requires assistance in some particular task, what is your approach? Typically, business owners respond in two ways: They either decide to fix the problem on their own. They hire some expert firm to take care... Read more>>

3 crucial KPIs that US Call Centers track for High Productivity

Posted by Rahul Garg on Jan 19, 2019 03:46:11 pm
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At the present time, it is believed that the business can prosper if the customer service department is being handled appropriately. This is so because if customers are happy with the way that a company handles support requests, they are likely to re... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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