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Healthcare Call Center Services: Creating Awareness to Prevent Infections

Posted by Vaishnavi Verma
Prevent-Coronavirus-To-Spread

At the current moment, the world is juggling with several infectious diseases such as flu, parasitic and bacterial infections to newly found infections like Coronavirus, Swine flu, Ebola virus and many more

Witnessing the growing toll of the infection amid the pupil, the healthcare sector is opting for the call center services to be launched with the purpose to create awareness amid the exemplary mass with tips to prevention and precautions to avoid exposure of infection carriers.

But the biggest question still swings around the dynamics of healthcare-related call center and helpdesk services.

Let’s know more about it

How Do Call Center Services work in Collaboration with Healthcare Sector?

If we talk specifically about the duties related to the call center job, the main ground falls around the timely deliveries of resolutions to set of queries raised by the customers of a particular brand/name.

Similar to other sectors, when it comes to offering helpdesk services in India, US, UK and many other countries things would work as same as even in the case of first-class help to the healthcare sector.

If we look down the crux of healthcare call centers, it aids in the niche by following the trail for the following set of benefits.

  • Assurance to Superior Healthcare Service.
  • Eliminate the Need to Wait in Queue with Setting-Up Appointment Over the Phone Call.
  • Alerts the Mass with Possible Scene of Causality with the Help of IoT and AI-Driven Devices linked to Wearable and Related Accessories.
  • Guides the Patients Over the Set of Precautions and Preventions to be Take in Case of Epidemics Outbreak.

Latest Buzz Around 24*7 Call Center Services Over the Coronavirus Outbreak Around the Globe:

Entering in the third month of the year 2020 has raised the call of global emergency with World Health Organization (WHO) declaring Coronavirus aka Covid-19 as ‘Epidemic’ on 11 March 2020.

 

Each nation is giving its best in balancing out the numbers of growing tolls of infectious and death.

Most of the reliable sources call for the adoption of self-preventive measures. Also, the Government Officials in different countries have launched the coronavirus helpline numbers to aware of the general public over the whole matter and its related queries.

Here, most of the call center executives are working closely with several healthcare departments to gain light on the matter and enlighten the common man with the same rather than believing in baseless rumors.

Countries like Orange County, China, Scotland are successfully connecting with residents of state and city to solve the list of flooded queries falling around the associated symptoms and general enquiries related to the disease.

Locals, residents, and tourists are looking for government support to fight with the disease and land in their country of origin.

The Indian embassy has launched several sets of phone numbers to connect with stranded Indians on foreign land.

Have a quick look at the following number, that can be used to connect with the Indian embassy to reach out to your nation’s land.

Apart from the initiatives held by the Indian embassy in different countries, the Government of India has successfully launched the call center services in different states of the nation.

The government has started a helpline service at the central level, to give a submissive attempt to pupil’s general queries and confusion regarding the COVID-19.

In case, you suspect the symptoms of coronavirus in your body, you can further communicate the health advisories in the matters by making the call on the following numbers.

Coronavirus/COVID-19 Helpline Number

S.NO

State/UT

Coronavirus Helpline Number

1

Andhra Pradesh

0866-2410978

2

Arunachal Pradesh

9436055743

3

Assam

6913347770

4

Bihar

104

5

Chhattisgarh

077122-35091

6

Goa

104

7

Gujarat

104

8

Haryana

8558893911

9

Himachal Pradesh

104

10

Jharkhand

104

11

Karnataka

104

12

Kerala

0471-2552056

13

Madhya Pradesh

0755-2527177

14

Maharashtra

020-26127394

15

Manipur

3852411668

16

Meghalaya

108

17

Mizoram

102

18

Nagaland

7005539653

19

Odisha

9439994859

20

Punjab

104

21

Rajasthan

0141-2225624

22

Sikkim

104

23

Tamil Nadu

044-29510500

24

Telangana

104

25

Tripura

0381-2315879

26

Uttarakhand

104

27

Uttar Pradesh

18001805145

28

West Bengal

3323412600

29

Andaman and Nicobar Islands

03192-232102

30

Chandigarh

9779558282

31

Dadra and Nagar Haveli and Daman & Diu

104

32

Delhi

011-22307145

33

Jammu

01912520982
 

Kashmir

01942440283

34

Ladakh

01982256462

35

Lakshadweep

104

36

Puducherry

104
 

General tips to Avoid Deadly Infections like Coronavirus:

Witnessing the toll of active cases and death rate, the responsible bodies are advising the set of precautions to avoid the spread of the Corona virus.

Apart from the set of instructions, the telecom companies in India are raising the sense of awareness by Replacing the Standard Ringtone of the person with Coronavirus Awareness Caller Tune starting with the note of coughing person.

Further, one can incorporate these set of precautions and preventions to avoid the chance of getting infected with the mutating virus of coronavirus.

In Conclusion:

In the case of global emergency, aroused due to the coronavirus epidemic these healthcare call center services are giving their best attempt to aware the common man having limited resources to start with self-preventive measures rather than panicking.

If you have any doubt regarding coronavirus or suspecting the virus in your body, due to recent travel history to the virus-prone area, you can connect with given contact numbers to reach out to the health team in your nearby areas.

So, Think Wisely & Do Not Panic!


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