At the current moment, the world is juggling with several infectious diseases such as flu, parasitic and bacterial infections to newly found infections like Coronavirus, Swine flu, Ebola virus and many more
Witnessing the growing toll of the infection amid the pupil, the healthcare sector is opting for the call center services to be launched with the purpose to create awareness amid the exemplary mass with tips to prevention and precautions to avoid exposure of infection carriers.
But the biggest question still swings around the dynamics of healthcare-related call center and helpdesk services.
Let’s know more about it
How Do Call Center Services work in Collaboration with Healthcare Sector?
If we talk specifically about the duties related to the call center job, the main ground falls around the timely deliveries of resolutions to set of queries raised by the customers of a particular brand/name.
Similar to other sectors, when it comes to offering helpdesk services in India, US, UK and many other countries things would work as same as even in the case of first-class help to the healthcare sector.
If we look down the crux of healthcare call centers, it aids in the niche by following the trail for the following set of benefits.
- Assurance to Superior Healthcare Service.
- Eliminate the Need to Wait in Queue with Setting-Up Appointment Over the Phone Call.
- Alerts the Mass with Possible Scene of Causality with the Help of IoT and AI-Driven Devices linked to Wearable and Related Accessories.
- Guides the Patients Over the Set of Precautions and Preventions to be Take in Case of Epidemics Outbreak.
Latest Buzz Around 24*7 Call Center Services Over the Coronavirus Outbreak Around the Globe:
Entering in the third month of the year 2020 has raised the call of global emergency with World Health Organization (WHO) declaring Coronavirus aka Covid-19 as ‘Epidemic’ on 11 March 2020.
BREAKING
— World Health Organization (WHO) (@WHO) March 11, 2020
"We have therefore made the assessment that #COVID19 can be characterized as a pandemic"-@DrTedros #coronavirus pic.twitter.com/JqdsM2051A
Each nation is giving its best in balancing out the numbers of growing tolls of infectious and death.
Most of the reliable sources call for the adoption of self-preventive measures. Also, the Government Officials in different countries have launched the coronavirus helpline numbers to aware of the general public over the whole matter and its related queries.
Here, most of the call center executives are working closely with several healthcare departments to gain light on the matter and enlighten the common man with the same rather than believing in baseless rumors.
Countries like Orange County, China, Scotland are successfully connecting with residents of state and city to solve the list of flooded queries falling around the associated symptoms and general enquiries related to the disease.
Locals, residents, and tourists are looking for government support to fight with the disease and land in their country of origin.
The Indian embassy has launched several sets of phone numbers to connect with stranded Indians on foreign land.
Have a quick look at the following number, that can be used to connect with the Indian embassy to reach out to your nation’s land.
Apart from the initiatives held by the Indian embassy in different countries, the Government of India has successfully launched the call center services in different states of the nation.
The government has started a helpline service at the central level, to give a submissive attempt to pupil’s general queries and confusion regarding the COVID-19.
In case, you suspect the symptoms of coronavirus in your body, you can further communicate the health advisories in the matters by making the call on the following numbers.
|
Coronavirus/COVID-19 Helpline Number |
||
|
S.NO |
State/UT |
Coronavirus Helpline Number |
|
1 |
Andhra Pradesh |
0866-2410978 |
|
2 |
Arunachal Pradesh |
9436055743 |
|
3 |
Assam |
6913347770 |
|
4 |
Bihar |
104 |
|
5 |
Chhattisgarh |
077122-35091 |
|
6 |
Goa |
104 |
|
7 |
Gujarat |
104 |
|
8 |
Haryana |
8558893911 |
|
9 |
Himachal Pradesh |
104 |
|
10 |
Jharkhand |
104 |
|
11 |
Karnataka |
104 |
|
12 |
Kerala |
0471-2552056 |
|
13 |
Madhya Pradesh |
0755-2527177 |
|
14 |
Maharashtra |
020-26127394 |
|
15 |
Manipur |
3852411668 |
|
16 |
Meghalaya |
108 |
|
17 |
Mizoram |
102 |
|
18 |
Nagaland |
7005539653 |
|
19 |
Odisha |
9439994859 |
|
20 |
Punjab |
104 |
|
21 |
Rajasthan |
0141-2225624 |
|
22 |
Sikkim |
104 |
|
23 |
Tamil Nadu |
044-29510500 |
|
24 |
Telangana |
104 |
|
25 |
Tripura |
0381-2315879 |
|
26 |
Uttarakhand |
104 |
|
27 |
Uttar Pradesh |
18001805145 |
|
28 |
West Bengal |
3323412600 |
|
29 |
Andaman and Nicobar Islands |
03192-232102 |
|
30 |
Chandigarh |
9779558282 |
|
31 |
Dadra and Nagar Haveli and Daman & Diu |
104 |
|
32 |
Delhi |
011-22307145 |
|
33 |
Jammu |
01912520982 |
|
Kashmir |
01942440283 |
|
|
34 |
Ladakh |
01982256462 |
|
35 |
Lakshadweep |
104 |
|
36 |
Puducherry |
104 |
General tips to Avoid Deadly Infections like Coronavirus:
Witnessing the toll of active cases and death rate, the responsible bodies are advising the set of precautions to avoid the spread of the Corona virus.
Apart from the set of instructions, the telecom companies in India are raising the sense of awareness by Replacing the Standard Ringtone of the person with Coronavirus Awareness Caller Tune starting with the note of coughing person.
Further, one can incorporate these set of precautions and preventions to avoid the chance of getting infected with the mutating virus of coronavirus.
In Conclusion:
In the case of global emergency, aroused due to the coronavirus epidemic these healthcare call center services are giving their best attempt to aware the common man having limited resources to start with self-preventive measures rather than panicking.
If you have any doubt regarding coronavirus or suspecting the virus in your body, due to recent travel history to the virus-prone area, you can connect with given contact numbers to reach out to the health team in your nearby areas.
So, Think Wisely & Do Not Panic!
