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For organizations trading in a large scale, adoption to a telephone answering service helps them to manage and maintain their businesses seamlessly. In fact, this service develops customer-organization relationships, helps retain customers, and enhances customer base, which can be achieved through telephonic conversation. However, the phone answering service is delivered when a client or customer is enquired about a product or service o... Read more>>
Product/ Service promotion is imperative for any business, be it B2B or B2C. You got to identify your target audience and build strategies to lure them towards your business offerings. Telemarketing is one such effective method under the umbrella of direct marketing. A salesperson solicits potential customers to buy services or products via phone or web conference. It increases customer awareness about your service/product. Outsourcing ... Read more>>
Rapid growth in terms of productivity and revenues of some departments within companies has enhanced the demand for call center outsourcing to operate. The reason steep growth creates pressures for the management to control and manage the resources of successful departments, not to forget to mention the exorbitant departmental expenditure costs. In fact, outsourcing few departments of companies to call centers help to keep the costs ... Read more>>
Unpredictable market and competing business environment elevate the prominence of consumers expectations that enterprises strive to meet through different channels of communication. Consumer expectations with respect to products, services and support are increasing at a rapid pace, urging enterprises to become responsive while dealing with customers. However, active participation of enterprises in order for meeting and exceeding custome... Read more>>
What was purely a hierarchy-based business structure a couple of decades back is entirely shifted into hybrid arrangements involving significant vendor participation after the emergence of business process outsourcing industry. This industry eliminates the hassles of business diversification and addresses the issues with respect to monitoring and managing manifold business horizons. Several industry research studies reveal that BPO serv... Read more>>
A call center undeniably provides a platform to establish a communication channel of the relationship between a company and a customer. Simply put, the call center mainly handles customers' complaints and provides solutions to their problems. It is, however, reported that organizations having a global presence prefer to outsource call center services to those foreign lands where the cost of skilled, educated and experienced workforc... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
Telemarketing Services
India's influence in the international call center industry
We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.
