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Why Are Firms Outsourcing Services to Inbound Call Centers in India

Posted by Rohit Paul on May 19, 2014 04:17:19 pm
outsourcing-services-to-inbound-call-centers

Call centers are useful to escalate your business performance and increase revenue generation. There is a wide variety of services a call center provides - inbound and outbound. Inbound Call Centers in India are more popular as they cater to many needs arising out of different types of businesses. Be it customer support, technical help desk, medical answering, inquiry handling, call answering, toll free services or product information r... Read more>>

Call Center in India Is Accounted for Better Export Revenues

Posted by Sanjay Poddar on May 17, 2014 02:17:52 pm
call-center-in-india-for-better-export-revenues

In the era of globalization, outsourcing undeniably subsides the competitive pressures emerging from the advent of a 'boundary-less' global economy. This process, indeed, renders substantial cost savings and scalability, which leads to boost operational performance. In fact, what was once considered as a short-term solution for cost-savings is completely stood as a permanent pillar of the global corporation's strategy. When ... Read more>>

Performance of BPO Services in India Stays Unabated

Posted by Sanjay Poddar on May 16, 2014 02:13:25 pm
performance-of-bpo-services-in-india

To be very precise, BPO services in India are not only the extended arms of customers, but they also act as a platform for clients to conduct their businesses. Having a niche on the global economic landscape, the Indian market has expanded the scope of BPO from just back office process augmentation to strategic means of obtaining economics of scale along with the advantages of association and standardization of different business proces... Read more>>

Outbound Call Centers: The Key to the Door of Business Growth

Posted by Rahul Bhaduri on May 08, 2014 04:46:01 pm
outbound-call-center-service

India has become an exemplary location for outsourcing business as India offers the same quality of work, maybe better, at a very low cost as compared to other foreign countries. It saves few costs of the business like the operating costs, infrastructure and the training cost, thus saving a huge amount of investment. The organization then does not have to worry about the right kind of technology or appropriate people for managing it. ... Read more>>

Debt Collection Services are Crucial for Business these Days

Posted by Rahul Bhaduri on May 07, 2014 03:08:27 pm
debt-collection-services

It is a topic of debate that whether an internal department of credit control provides a similar service like that of debt collection services or not. A debt collection agency can give better outcomes at a reasonable cost. The involvement of a third party verification services provider agency in recovering debt should not be underestimated. These agencies work in a better way as compared to other organizations, as they are trained for t... Read more>>

Call Centers in India: A step towards a new era

Posted by Rahul Bhaduri on May 06, 2014 07:17:55 pm
call-centers-in-india

Outsourcing is the latest buzz in the market. The businesses that are rendering services and products to customers are surely not interested in managing the queries, so that is when they hire an outsourcing company. The work once outsourced to a call center in India, professional in their resolve the queries asked by the customer. Maybe this is the reason why more and more BPO’s are emerging with the speed of light, thus sharing t... Read more>>

The BPO Industry Then and Now

Posted by Rahul Bhaduri on May 05, 2014 02:19:33 pm
bpo-industry-then-and-now

Business Process Outsourcing (BPO) means the allocation of work to a different company. Starting today, practically everyone knows what outsourcing is? However, do they actually understand the advantages? Here I would discuss some benefits and facts. BPO can be classified as follows:  1) Back Office: This includes in-house business functions like purchasing or billing.  2) Front Office: This includes customer-relat... Read more>>

A Quick Insight into Web Enables Services

Posted by Rahul Bhaduri on May 03, 2014 04:50:45 pm
insight-into-web-enabled-services

A Quick Insight into Web Enables Services Web enabled services help business to bring their operations forward. They carry a high potential to establish new standards for the satisfaction of the customers. The customer reaches the executives through Internet call program. This blog discusses a range of web enabled services, including: Order Taking: Teleshopping has emerged as a revolution in the past few years. It connects ... Read more>>

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Call Center in India Advantages

Highly trained and skilled professionals

Highly trained and skilled professionals
Expertise in technology

Expertise in technology
Enables 24*7 customer support

Enables 24*7 customer support
Preferred destination for outsourcing

Preferred destination for outsourcing
Cost-effective customer support

Cost-effective customer support
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Modernized Infrastructure and technology

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