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An Overview of Lead Generation Services

Posted by Neha Dubey on Aug 31, 2021 05:12:52 pm
Lead Generation Services

We live in a time of fierce competition, where the right leads can change the game for businesses. It's no secret that producing excellent leads is crucial to a company's growth. After all, with leads come the new clients and revenue streams. Both of these factors play a crucial role in the growth of your business. B2B (business-to-business) organizations employ several strategies, but the majority of them fail to get the desired outcom... Read more>>

5 Reasons to Outsource BPO Service to India in 2021

Posted by Sakshi Chaudhary on Aug 23, 2021 12:08:39 pm
BPO Service

The BPO service industry has experienced remarkable growth during the early times of the pandemic. As per the forecast and analysis made by Technavio, the global BPO market is projected to increase by USD 76.96 billion during 2019-2024, with a CAGR (compound annual growth rate) of 7.39 percent. If we talk about India, today, India’s BPO industry stands at USD 37.6 billion, as stated by the recent ministry update. The growth sta... Read more>>

Outsourced Outbound Call Center Service is the New Norm

Posted by Neha Dubey on Aug 20, 2021 11:26:16 am
Outsourced-Outbound-Call

Rise in Outsourced Outbound Call Center Services in Post-Covid World There is no denying that the coronavirus outbreak has altered business practices. Given the current social distancing guidelines, meeting with clients in person is not possible; therefore, it is beneficial to have a system in place that can assist businesses in generating leads and selling their products and services—a system like an outbound call center. O... Read more>>

The Ultimate Guide to Chatbot Service - A New Paradigm in 2021

Posted by Sakshi Chaudhary on Aug 19, 2021 02:57:30 pm
The-Ultimate-Guide-to-Chatbot

Chatbot services are among those AI innovations helping businesses save time and money while delivering utmost customer satisfaction. Many customer support jobs get automated with the help of AI technologies; chatbots are one of them. However, it’s emerging as the future of customer support. As per the Gartner predictions, 85 percent of consumer interactions will be handled using chatbots and virtual assistants by 2024. As a resul... Read more>>

BPO Companies - How to Choose the Best in India?

Posted by Sakshi Chaudhary on Aug 17, 2021 12:13:05 pm
BPO-Companies

In today's era, outsourcing business processes has become a growing trend. With huge amounts of data and consumers to manage, businesses' dependency on BPO companies has increased over the years. India’s IT and BPO service sector has risen by leaps and bounds since its inception in the mid-1990s, and today it’s a $37.6 billion industry. It’s expected to grow by $83.6 billion by 2024, as per the Technavio Report.  ... Read more>>

How Call Centers Services are helping E-commerce startups in India expand?

Posted by Sakshi Chaudhary on Aug 09, 2021 04:54:09 pm
How-Call-Centers-Services

Call centers have helped businesses across all segments, but arguably, e-commerce is the only segment that has benefited the most from the ongoing pandemic. According to the McKinsey Customer Survey, e-commerce has witnessed a surprising increase in the overall percentage of online shoppers during the pandemic. As per the stats, it increased from 37% to nearly 80% in January 2021, which is the highest rate ever. Since the pandemic ma... Read more>>

Is Outsourcing a Viable Alternative for Businesses Post Pandemic?

Posted by Sakshi Chaudhary on Jul 19, 2021 06:16:22 pm
call center

In the tough times of pandemic and worldwide lockdown, outsourcing demands continue to rise. According to a report by Business Wire, the outsourcing market value is expected to reach USD 397.6 billion by 2025. Several customer-centric organizations have witnessed the potential of the outsourcing industry and how it benefits their businesses. More than 65% of the companies turned to the top call centers in India for outsourcing custom... Read more>>

In-house Vs Outsourcing Lead Generation: Which Of Them Gives More ROI?

Posted by Sakshi Chaudhary on Jun 24, 2021 01:54:31 pm
Banner

Without business leads, any business will fall apart someday. Lead generation is a core component that determines the future of any business. In fact, 80% of corporate leaders agree that lead generation is their critical marketing strategy.     However, it is a business tactic that can be time-consuming and challenging, since there is no one-fit-for-all strategy if one talks about lead generation. Every business is ... Read more>>

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