submit query
Loader

Please fill with your details

  • Captcha refresh

Go4customer Blog

Integration of BPO Technology and Skillset in the Finance Industry

Posted by Sunny Morgan on Jan 30, 2023 04:44:44 pm
Integration of BPO Technology and Skillset in the Finance Industry

Globalization is at its peak as we are becoming more interconnected these days. Due to increasing globalization, organizations are striving to achieve excellence in their product and service delivery. Since all sectors are interconnected so they are interdependent. A simple disruption caused in one business sector impacts another business sector. One needs to stay pivoted more than being competitive because the marketplace is highly vol... Read more>>

Role of Customer Success Team in Increasing the Customer Retention Rate

Posted by Sunny Morgan on Jan 27, 2023 11:30:58 am
Role of Customer Success Team in Increasing the Customer Retention Rate

For years we are exploring innovative methods for delivering excellent customer care service. Companies from across the world search for outsourced call center services that are efficient enough to handle their customer base successfully. For a customer-centric company, customer base management is the top priority and they can’t compromise that with a mediocre level of outsourced call center service. That is why Indian call cen... Read more>>

UJET: The Ultimate Solution for Seamless Customer Communication!

Posted by Janvi Anand on Jan 20, 2023 09:58:52 am
ultimate solution for seamless customer communication

Call centers play a critical role in providing customer support and assistance to businesses of all sizes. In today's fast-paced, digital world, customers expect to be able to communicate with companies through a variety of channels, including phone, email, chat, and social media. To meet these expectations, call centers need to have the tools and capabilities to handle customer inquiries and requests through all of these channels.&... Read more>>

Discovering the Prospects of AI in Customer Service in India

Posted by Sunny Morgan on Jan 16, 2023 11:59:56 am
Discovering the Prospects of AI in Customer Service in India

We all know the imperativeness of customer service in the business world. Companies that highly rely upon their customers have to make sure their customers get the best experience when they are accessing their products or services. Companies do their best to help their customers in the best possible way to make their journey a smooth sail. However, every company is prone to make mistakes and that is important for the growth of the compa... Read more>>

The Great CSAT vs. NPS Debate: Which Customer Satisfaction Metric Reigns Supreme?

Posted by Janvi Anand on Jan 13, 2023 03:48:59 pm
The Great CSAT vs NPS Debate Which Customer Satisfaction Metric Reigns S

Customer satisfaction (CSAT) and net promoter score (NPS) are both commonly used metrics for measuring customer satisfaction and loyalty. While both metrics can provide valuable insights into the customer experience, there are some key differences between the two, and choosing which one to use depends on the specific needs and goals of a business.  How does the CSAT score work?  Customer satisfaction (CSAT) is a measure ... Read more>>

Benefits of Customer Success Team in BPO Services

Posted by Sunny Morgan on Jan 11, 2023 02:28:23 pm
Benefits of Customer Success Team in BPO Services

Businesses are striving to find innovative ways to improve efficiency and attain maximum results. Of course, we need exceptional sales and marketing strategy to stay one step ahead of the competitors. But what else we can do to sustain our business performance? For bringing sustenance, customer retention should have your undivided attention at all times. That is the part where you need to put more focus. Coming back to the question, ... Read more>>

Contact Us

Enter the details & we will contact you shortly!

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Subscribe
Get the latest blog in your Inbox!

Enter your email address:

Delivered by FeedBurner

CATEGORIES

 

REGISTERED AUTHORS

 

ARCHIVE

 

Next-gen Call Center Outsourcing at your disposal

We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.