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List of Top BPO Companies in India

Posted by Vaishnavi Verma
BPO companies in india

Outsourcing the business operation is no longer the latest term if expecting to reach business opportunities. To serve the purpose and earn benefits from the same, the organizations are continuously looking for BPO services from third-party vendors. The BPO companies dealt with enough essentials to help the organization and let them benefit from the same. Being the outsourcing hub, India aims to provide essential services to its clients’ businesses with its available pool of talents, resources, and tools.

If you are looking for a list of top BPO companies in India, which you can look up to for having business benefits, take a look at the segment discussed below-

  • Go4customer

go4customer

Go4customer is one of the leading BPO companies in noida, known for creating path-breaking solutions for BPO services.

The organization also deals with professionals, who understand their customers' exact demands and needs and provide them with the best solutions over the preferred medium of communication i.e., phone calls, emails, text messages, and even the automated chatbot.

Website: https://go4customer.com

  • Tata Consultancy Services 

Tata Consultancy Services is a well-known name among BPO companies in India that offers call center services to customers to ensure a successful business.

TCS BPO focuses on enhancing operational efficiency, reducing costs, and improving service delivery for various business processes across industries, including finance and accounting, customer support, human resources, and supply chain management.

Website: https://www.tcs.com/ 

  • Genpact

Genpact

Genpact is a global professional services firm that focuses on digital transformation, helping businesses streamline their processes and operations through a combination of analytics, automation, and AI. Originally founded in 1997 as a business unit within General Electric (GE), Genpact became an independent company in 2005. It is headquartered in New York City, but its operations are spread across multiple countries.

Website: https://www.genpact.com/

  • Wipro

wipro

Wipro is a global leader in information technology, consulting, and business process services. Founded in 1945, it is headquartered in Bangalore, India, and offers services in various sectors, including IT services, cloud computing, digital transformation, cybersecurity, and business process outsourcing (BPO).

Website: https://www.wipro.com/

  • SunTec India

suntec india

SunTec India is a prominent business process outsourcing (BPO) company based in India. It provides a range of outsourcing services, including data entry, management, and processing, as well as eCommerce solutions, digital marketing, and IT services. The company has a strong presence in the BPO sector and serves clients worldwide, helping businesses with cost-effective solutions to improve efficiency and focus on core operations.

Website: https://www.suntecindia.com/

  • Flatworld Solutions

Flatworld Solutions

Flatworld Solutions is a global outsourcing company that offers a wide range of services, including helpdesk and call center support, IT services, and managed infrastructure solutions. Their expertise spans various industries like healthcare, ecommerce, real estate, and IT, providing both technical and customer support services. They offer 24/7 call center operations from multiple global locations, including the Philippines, India, and the U.S.

Website: https://www.flatworldsolutions.com/

  • Hinduja Global Solutions 

Hinduja Global Solutions

Hinduja Global Solutions (HGS) is a global business process management (BPM) company, specializing in customer experience management, back-office processing, and digital business transformation. HGS operates across industries such as healthcare, telecommunications, consumer goods, retail, technology, and banking, financial services, and insurance (BFSI). The company offers services in customer service, technical support, sales, and other operational functions through a mix of voice, email, chat, and social media support.

Website: https://hgs.cx/

  • Cyfuture

cyfuture

 

 

Cyfuture is acting as a helping hand to the organization and customers, looking for enhanced delivery of services on IT grounds.

The organization has a large number of employees, working to bring positive results.

Cyfuture is a named brand known for offering services related to software and application development, digital marketing services, data center management, BPO services, etc.

Website: https://cyfuture.com

  • Fusion BPO Services

fusion cx

Fusion BPO Services, operating under the brand Fusion CX, is a global leader in customer experience (CX) management and business process outsourcing (BPO). With over 35 years of experience, Fusion serves more than 250 businesses across diverse sectors such as BFSI, healthcare, telecommunications, e-commerce, and utilities. The company employs more than 17,000 agents in 15 countries, including the U.S., U.K., India, Philippines, and several Latin American and European locations.

Website: https://www.fusioncx.com/

  • Accenture

accenture

Accenture is one of the largest and most well-known providers of business process outsourcing (BPO) services globally. Their BPO services cover a wide range of industries and business functions, including finance, customer service, human resources, IT, and procurement.

Website: https://www.accenture.com/

Conclusion

The BPO sector in India continues to thrive, driven by technological advancements and the increasing demand for efficient and cost-effective outsourcing solutions. These top 10 BPO companies are at the forefront of this industry, offering innovative services that help businesses streamline their operations and enhance customer satisfaction. Whether you're looking for customer support, technical assistance, or back-office operations, these companies have the expertise and experience to meet your outsourcing needs.

 


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